Announced details
Dunning and debt collection for electricity (high-voltage and low-voltage) and gas charges
A reduction in the amount of staff time required for dunning operations is expected, but the figure is not disclosed
株式会社Looop adopted and implemented ROBOT PAYMENT's 債権回収ロボ (Debt Collection Robot). Looop already uses the 請求管理ロボ (Billing Management Robot).
Head office: Taito-ku, Tokyo. President and CEO: Nakamura Soichiro (中村 創一郎). Founded in April 2011. The company operates electricity retail, develops and operates renewable energy power plants and storage batteries, and provides energy management and smart home services.
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | 債権回収ロボ (Debt Collection Robot), 請求管理ロボ (billing management platform), Looopでんき (Looop electricity) |
| Counterparty | 株式会社Looop |
| Counterparty overview | Head office: Taito-ku, Tokyo. President and CEO: Nakamura Soichiro (中村 創一郎). Founded in April 2011. The company operates electricity retail, develops and operates renewable energy power plants and storage batteries, and provides energy management and smart home services. |
| Relationship with the Company | 株式会社Looop adopted and implemented ROBOT PAYMENT's 債権回収ロボ (Debt Collection Robot). Looop already uses the 請求管理ロボ (Billing Management Robot). |
| Applicable area | Dunning and debt collection for electricity (high-voltage and low-voltage) and gas charges |
| Quantitative Effects | A reduction in the amount of staff time required for dunning operations is expected, but the figure is not disclosed |
Items this document does not state (12)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.At Looop, switching between dunning notices and cancellation notices was a manual process, and dunning activities other than the sending of dunning notices were handled outside the system. The objective is to strengthen fee collection by also using SMS and IVR and reduce the amount of staff time required for dunning operations.