Announced details
Collection reminders and receivables collection in the retail electricity business
Reduce approximately 48 hours of monthly staff time to virtually zero
アルカナエナジー株式会社's customer base: approximately 15,000 customers. Collection reminder activities total several hundred to approximately 1,000 cases per month.
A business relationship in which アルカナエナジー株式会社 has selected and implemented ROBOT PAYMENT's “Debt Collection Robot.” Capital and personnel relationships: undisclosed.
Head office: Minato-ku, Tokyo. A power retailer operating throughout Japan, excluding Okinawa. Based on IT-driven operational optimization, it offers electricity rates among the lowest in the industry.
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | 債権回収ロボ (Debt Collection Robot) |
| Counterparty | アルカナエナジー株式会社 |
| Counterparty overview | Head office: Minato-ku, Tokyo. A power retailer operating throughout Japan, excluding Okinawa. Based on IT-driven operational optimization, it offers electricity rates among the lowest in the industry. |
| Relationship with the Company | A business relationship in which アルカナエナジー株式会社 has selected and implemented ROBOT PAYMENT's “Debt Collection Robot.” Capital and personnel relationships: undisclosed. |
| Applicable area | Collection reminders and receivables collection in the retail electricity business |
| Quantitative Effects | Reduce approximately 48 hours of monthly staff time to virtually zero |
| Usage history | アルカナエナジー株式会社's customer base: approximately 15,000 customers. Collection reminder activities total several hundred to approximately 1,000 cases per month. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.At アルカナエナジー株式会社, growth in its customer base had led to increases in outstanding receivables and collection reminder activities, making manual processes a bottleneck. The company also cited reducing costs through IT and its policy of expanding the business without increasing headcount as reasons for the adoption.