Serious Defects in SaaS Services
First written in FY2021. 2 of 3 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2022: 1 of 7 companies on the "Worse" side.
15 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「The SaaS services we provide, centered on 「モビエージェント（MOBI AGENT）」, undergo rigorous quality checks from the development stage through delivery. However, if a major defect occurs after delivery to a customer and results in additional costs for repairs or other remedial work, or if a claim for damages is made, this may affect our financial position and operating results.」
The company has reconfirmed the risk of major defects in SaaS services and its quality checks from development through delivery. - FY2022RestatedAnnual report
「The SaaS services we provide, centered on 「モビエージェント（MOBI AGENT）」, undergo rigorous quality checks from the development stage through delivery. However, if a major defect occurs after delivery to a customer and results in additional costs for repairs or other remedial work, or if a claim for damages is made, this may affect our financial position and operating results.」
The company continues to disclose the risk of major defects after delivery while conducting rigorous quality checks. - FY2021First statedAnnual report
「However, if a major defect occurs after delivery to a customer and results in additional costs for repairs or other remedial work, or if a claim for damages is made, this may affect our financial position and operating results.」
Although the company conducts quality checks, it anticipates additional costs and claims for damages arising from defects after delivery.