Leakage of Personal Information and Message Data
First written in FY2021. 1 of 3 entries say "Mitigated", first in FY2022. Latest entry: FY2024.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2024RestatedAnnual report
「We have established a privacy policy and personal information protection policy, obtained PrivacyMark and ISMS (Information Security Management System) certifications and operate them internally. We also strive to strengthen our information management framework, including outsourced providers, by providing information security education and training to officers and employees.」
The company has reconfirmed the risk of personal information and message data leakage, as well as countermeasures including PrivacyMark, ISMS and education and training. - FY2022MitigatedAnnual report
「We have established a privacy policy and personal information protection policy, obtained PrivacyMark and ISMS (Information Security Management System) certifications and operate them internally. We also strive to strengthen our information management framework, including outsourced providers, by providing information security education and training to officers and employees.」
The company specifically discloses its information management framework, including PrivacyMark, ISMS and education and training, and demonstrates its response to the risk of information leakage. - FY2021First statedAnnual report
「However, if information were to be leaked from the company, this could affect our financial position and operating results through customer claims for damages, damage to our reputation and other consequences.」
The risk associated with handling personal information contained in customers’ message data and conversations.