Worth reading
56In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Improvement
Direction inferred from the company’s description.Scale
95.8
Accuracy for target key phrases (%)Wording
Conditional
How definitive the wording is.Announced details
MooA CommNavi®MooA (AI response-summary solution)
Applicable field (uses covered by this announcement)
Contact center operationsTranscription using speech recognitionSummaries and interaction records using generative AICRM integration
Launch date28 October 2026 (offering launched)
What the company reported numerically
Quantitative Effects
Accuracy for target key phrases: 44.6% to 95.8%
Character error rate (CER): 6.1% to 2.0%
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
Source (materials cited by the company)
Internal evaluation data prepared by Mobilus
| Item | Details |
|---|---|
| Names of Products / Services Covered | MooA CommNavi®, MooA (AI response-summary solution) |
| Launch date | 28 October 2026 (offering launched) |
| Applicable area | Contact center operations, Transcription using speech recognition, Summaries and interaction records using generative AI, CRM integration |
| Quantitative Effects | Accuracy for target key phrases: 44.6% to 95.8%, Character error rate (CER): 6.1% to 2.0% |
| Source | Internal evaluation data prepared by Mobilus |
Items this document does not state (13)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleUsage historyImpact on Business Performance
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To improve recognition accuracy for conversational expressions specific to contact centers and business-critical terms, thereby improving the quality of summaries and interaction records generated after speech recognition and reducing the checking and correction burden on operators.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.