Contents of this document
- Increase in revenue¥233 million
- Increase in variable costs (increase in cost of sales)¥-125 million
- Increase in software amortization expense¥-81 million
- Increase in fixed costs¥-67 million
- Non-Recurring Expenses¥-31 million
- Launching generative AI-related products, including CommNavi, Mobibot GenAI and maestra
- Rebuilding the sales model centered on SIer partners
- Strengthening the sales strategy for the AI automated-response and operator-assistance markets in the fiscal year ending August 2027
- ARR¥1,464 millionYear on year against the same period last year+3%
- Number of contracts305 EngagementsYear on year against the same period last year-5.3%
- Average monthly price per contract¥334 thousandYear on year against the same period last year+13.3%
- Churn rate0.74 %
- Number of contracts305 EngagementsYear on year against the same period last year-5.3%
- Average monthly price per contract¥334 thousandYear on year against the same period last year+13.3%
- Voice AI automated customer-response market¥66 100 millionMarket Growth RateFive-year CAGR: 40%
- Text AI automated customer-response market¥110 100 millionMarket Growth RateFive-year CAGR: 9%
- Voice operator-assistance market¥68 100 millionMarket Growth RateFive-year CAGR: 30%
- Text operator-assistance market¥15 100 millionMarket Growth RateFive-year CAGR: 6%
| Item | Details |
|---|---|
| Document type | Financial results presentation |
| Fiscal Period Covered | Fiscal year ending August 2026 |
| Net Sales | ¥2,088 million (YoY +12.6%) |
| Operating profit | ¥45 million (YoY -60.5%) |
| Ordinary income | ¥34 million (YoY -69.3%) |
| Net income | ¥33 million (YoY -68.6%) |
| Gross Profit Margin | 61 % |
| Operating profit margin | 2 % |
| Results for the three months of the current quarter | In the fourth quarter, quarterly revenue remained at a record-high level and the Company continued to post an operating profit. Standalone figures are presented in category breakdowns and quarterly trend charts. |
| Full-year earnings forecast | Standalone Net Sales ¥2,426 million / Operating profit ¥124 million / Ordinary income ¥103 million / Net income for the current fiscal year ¥88 million / Consolidated Net Sales ¥2,635 million / Operating profit ¥32 million / Ordinary income ¥9 million / Profit attributable to owners of the parent ¥41 million |
| Progress against full-year forecast | Standalone Net Sales 93% / Operating profit 115% / Ordinary income 115% / Net income for the current fiscal year 111% / Consolidated Net Sales 92% / Operating profit Not disclosed / Ordinary income Not disclosed / Net income for the current fiscal year Not disclosed |
| Self-assessment against the plan | On a consolidated basis, the Company completed the fiscal year with a loss in line with the initial plan after making upfront investments in its subsidiary. |
| Breakdown of Factors Affecting the Change | Factors Increase in revenue / Amount ¥233 million, Factors Increase in variable costs (increase in cost of sales) / Amount ¥-125 million, Factors Increase in software amortization expense / Amount ¥-81 million, Factors Increase in fixed costs / Amount ¥-67 million, Factors Non-Recurring Expenses / Amount ¥-31 million |
| Key KPIs | Indicator name ARR / Value ¥1,464 million / Year on year against the same period last year +3%, Indicator name Number of contracts / Value 305 Engagements / Year on year against the same period last year -5.3%, Indicator name Average monthly price per contract / Value ¥334 thousand / Year on year against the same period last year +13.3%, Indicator name Churn rate / Value 0.74 % / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Indicator name Number of contracts / Value 305 Engagements / Year on year against the same period last year -5.3%, Indicator name Average monthly price per contract / Value ¥334 thousand / Year on year against the same period last year +13.3% |
| Assumptions Underlying the Business Outlook | Growth in standalone revenue and profit as MooA enters its monetization phase, while continuing upfront investment in vottia and narrowing its loss |
| Medium-term management plan targets | Building a five-year business portfolio to establish a strong position in the CX sector |
| Market Size / Share | Market Voice AI automated customer-response market / Market Size ¥66 100 million / Market Growth Rate Five-year CAGR: 40%, Market Text AI automated customer-response market / Market Size ¥110 100 million / Market Growth Rate Five-year CAGR: 9%, Market Voice operator-assistance market / Market Size ¥68 100 million / Market Growth Rate Five-year CAGR: 30%, Market Text operator-assistance market / Market Size ¥15 100 million / Market Growth Rate Five-year CAGR: 6% |
| New initiatives | Launching generative AI-related products, including CommNavi, Mobibot GenAI and maestra, Rebuilding the sales model centered on SIer partners, Strengthening the sales strategy for the AI automated-response and operator-assistance markets in the fiscal year ending August 2027 |
Items this document does not state (12)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Revenue increased on solid adoption of SaaS products, while professional services grew, primarily driven by proof-of-concept projects involving generative AI-related products. Operating income declined due to a lower gross margin resulting from slower revenue growth, higher variable costs, software amortization expense and fixed costs, as well as one-off expenses such as office relocation costs. On a consolidated basis, upfront investment in subsidiary vottia was a factor behind the loss.