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Yamada Servicer Synthetic Office (4351) · PolicyRestated

Customer-First Management

First written in FY2016-Q2. 29 of 31 entries say "Restated". Latest entry: FY2026-H1.

31entries
11years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2016-Q2 – FY2020-Q3RestatedFY2021-Q1 – FY2026-H12016: 220162017: 420172018: 320182019: 320192020: 320202021: 320212022: 420222023: 320232024: 320242025: 220252026: 12026
Same theme, other companies
Building long-term customer relationships by improving customer satisfactionA theme 25 companies write about · 0 as a headwind · 25 as a tailwind

The whole theme swung hardest in 2025: 2 of 10 companies on the "Worse" side.

18 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 25 companies compared. The sentences above are computed from all 25.
Full recordFilings, disclosures and news, newest first
  1. FY2026-H1RestatedAnnual report

    「In this context, the Group continues to uphold “Customer First” as its management philosophy.」

    “Customer First” continues to be upheld as the management philosophy.
  2. FY2025-H1RestatedAnnual report

    「In this context, the Group continues to uphold “Customer First” as its management philosophy.」

    “Customer First” continues to be upheld as the management philosophy.
  3. FY2024RestatedAnnual report

    「The Group’s corporate philosophies are customer first, mutual prosperity, human resource development and creative exploration.」

    The Group continues to uphold 4 management philosophies.
  4. FY2024-H1RestatedAnnual report

    「In this context, the Group continues to uphold “Customer First” as its management philosophy.」

    “Customer First” continues to be upheld as the management philosophy.
  5. FY2024-Q1RestatedAnnual report

    「In this context, the Group continues to uphold “Customer First” as its management philosophy.」

    “Customer First” continues to be upheld as the management philosophy.
  6. FY2023RestatedAnnual report

    「The Group’s corporate philosophies are customer first, mutual prosperity, human resource development and creative exploration.」

    The Group continues to uphold 4 management philosophies, including Customer First.
  7. FY2023-Q3RestatedAnnual report

    「Against this backdrop, the Group has upheld “Customer First” as its management philosophy and developed its servicing, staffing, real estate solutions and other businesses under a business model of providing one-stop services relating to real estate and receivables.」

    The Group continues to uphold “Customer First” as its management philosophy.
  8. FY2023-Q2RestatedAnnual report

    「Against this backdrop, the Group has upheld “Customer First” as its management philosophy and developed its servicing, staffing, real estate solutions and other businesses under a business model of providing one-stop services relating to real estate and receivables.」

    “Customer First” continues to be upheld as the management philosophy.
  9. FY2023-Q1RestatedAnnual report

    「In this context, the Group continues to uphold “Customer First” as its management philosophy.」

    Continues to uphold customer first as its corporate philosophy
  10. FY2022-Q3RestatedAnnual report

    「Against this backdrop, the Group has upheld “Customer First” as its management philosophy and developed its servicing, staffing, real estate solutions and other businesses under a business model of providing one-stop services relating to real estate and receivables.」

    “Customer First” continues to be upheld as the management philosophy.
  11. FY2022-Q2RestatedAnnual report

    「Against this backdrop, the Group has upheld “Customer First” as its management philosophy and developed its servicing, staffing, real estate solutions and other businesses under a business model of providing one-stop services relating to real estate and receivables.」

    “Customer First” continues to be upheld as the management philosophy.
  12. FY2022-Q1RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  13. FY2021RestatedAnnual report

    「The Group’s corporate philosophies are customer first, mutual prosperity, human resource development and creative exploration.」

    The Group continues to uphold 4 management philosophies, including Customer First.
  14. FY2021-Q2RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  15. FY2021-Q1RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  16. FY2020ReframedAnnual report

    「The Group’s corporate philosophies are customer first, mutual prosperity, human resource development and creative exploration.」

    The Group has organized its corporate philosophy around 4 principles: customer first, mutual prosperity, human resource development and creative exploration.
  17. FY2020-Q3RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  18. FY2020-Q2RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  19. FY2020-Q1RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  20. FY2019-Q3RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  21. FY2019-Q2RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  22. FY2019-Q1RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  23. FY2018-Q3RestatedAnnual report

    「Against this backdrop, the Group has promoted “customer first” as its corporate philosophy and developed its servicer, staffing and real estate solutions businesses under a business model of providing a “one-stop service company for real estate and receivables transactions.”」

    Continues to uphold customer first as its corporate philosophy
  24. FY2018-Q2RestatedAnnual report

    「Against this backdrop, the Group has promoted “customer first” as its corporate philosophy and developed its servicer, staffing and real estate solutions businesses under a business model of providing a “one-stop service company for real estate and receivables transactions.”」

    Continues to uphold customer first as its corporate philosophy
  25. FY2018-Q1RestatedAnnual report

    「Against this backdrop, the Group has promoted “customer first” as its corporate philosophy and developed its servicer, staffing and real estate solutions businesses under a business model of providing a “one-stop service company for real estate and receivables transactions.”」

    Continues to uphold customer first as its corporate philosophy
  26. FY2017-Q3RestatedAnnual report

    「Against this backdrop, the Group has promoted “customer first” as its corporate philosophy and developed its servicer, staffing, real estate solutions and other businesses, including surveying, under a business model of providing a “one-stop service company for real estate and receivables transactions.”」

    Continues to uphold customer first as its corporate philosophy
  27. FY2017-Q2RestatedAnnual report

    「Against this backdrop, the Group has promoted “customer first” as its corporate philosophy and developed its servicer, staffing and real estate solutions businesses under a business model of providing a “one-stop service company for real estate and receivables transactions.”」

    Continues to uphold customer first as its corporate philosophy
  28. FY2017-Q1RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  29. FY2016RestatedAnnual report

    「Against this backdrop, the Group promotes “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  30. FY2016-Q3RestatedAnnual report

    「Promoting “customer first” as its corporate philosophy」

    Continues to uphold customer first as its corporate philosophy
  31. FY2016-Q2First statedAnnual report

    「Promoting “customer first” as its corporate philosophy」

    Explicitly stated as a corporate philosophy centered on customers.
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Customer-First Management | YAMADA SERVICER SYNTHETIC OFFICE (4351) | Komori