Risk of liability for damages and loss of trust due to dispensing errors
First written in FY2016. 3 of 4 entries say "Restated". Latest entry: FY2022.
6 other companies' latest entry also says "Restated".
- FY2022RestatedAnnual report
「If a dispensing error occurs and the group is required to pay damages as a result of litigation or other proceedings, or suffers a related decline in social credibility, this may affect the performance of our group.」
Continues to address the risk of dispensing errors through training, automation and pharmacy professional liability insurance. - FY2021RestatedAnnual report
「If a dispensing error occurs and the group is required to pay damages as a result of litigation or other proceedings, or suffers a related decline in social credibility, this may affect the performance of our group.」
Continues to describe the risk of damages and reputational damage caused by dispensing errors, together with measures involving training, automation and pharmacy professional liability insurance. - FY2017RestatedAnnual report
「Our group has positioned medical safety measures as a key management priority. We are taking active steps to improve pharmacists’ skills and enhance their knowledge of pharmaceuticals, including by holding training sessions. We are also promoting automation to prevent dispensing errors and dispense medicines with the utmost care under a comprehensive management system. In addition, all stores are covered by pharmacy professional liability insurance in case of an unforeseen event.」
Continues to address dispensing errors through training, automation and pharmacy professional liability insurance. - FY2016First statedAnnual report
「If a dispensing error occurs and the group is required to pay damages as a result of litigation or other proceedings, or suffers a related decline in social credibility, this may affect the performance of our group.」
Identifies training, automation and pharmacy professional liability insurance as measures.