Establishing a repair system following the consolidation of the manufacturer's domestic repair sites into one location
First written in FY2016. 6 of 18 entries say "Restated". Latest entry: 2026-11-06.
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- FY2026ReframedAnnual report
「In after-sales services for mobile communications devices, we will continue working to strengthen earnings capacity through productivity improvements and develop new market areas by leveraging our proprietary technologies.」
The focus of initiatives broadened from strengthening the repair system and improving productivity to developing new markets and strengthening earnings capacity by applying proprietary technologies in after-sales services for mobile communications devices. - FY2026-H1WorsenedAnnual report
「Although the number of repairs declined in information and communications device repair and refurbishment, revenue increased, mainly because of higher mobile device sales volumes.」
The number of repairs continued to decline in the repair and refurbishment business. Across the terminals business, revenue and profit increased because of higher mobile device sales, but deterioration was reported in terms of the repair system and repair volumes. - FY2022RestatedAnnual report
「In mobile device repair and refurbishment, we will continue working to strengthen earnings capacity through further productivity improvements.」
The policy of continuing to improve earnings capacity through productivity improvements in the repair and refurbishment business was reaffirmed. - FY2021RestatedAnnual report
「In mobile device repair and refurbishment, we will continue working to strengthen earnings capacity through further productivity improvements.」
The policy of continuing to improve earnings capacity through productivity improvements in the repair and refurbishment business was reaffirmed. - FY2021-Q3RestatedAnnual report
「In the Information and Communications Terminals business, the number of mobile device repairs in the repair and refurbishment business declined year on year. In terms of profit, despite productivity improvements in mobile device repair and refurbishment and a reduction in fixed costs associated with voluntary restraints, among other factors, profit declined because of the impact of lower unit sales.」
Although productivity improvements in repair and refurbishment continued, the terminals business posted lower profit because of lower repair and unit sales volumes. - FY2021-Q2RestatedAnnual report
「The number of mobile device repairs in the repair and refurbishment business declined year on year. In terms of profit, despite productivity improvements in mobile device repair and refurbishment and a reduction in fixed costs associated with voluntary restraints, among other factors, profit declined because of the impact of lower unit sales.」
Although productivity improvements in repair and refurbishment continued, profit in the terminals business declined because of lower repair and unit sales volumes. - FY2020-Q3AdvancedAnnual report
「In the Information and Communications Terminals business, the number of units repaired declined in the mobile device repair and refurbishment business. The number of units sold in the mobile device sales business also declined, due in part to higher device prices following the introduction of separate plans. In terms of profit, the company worked to improve productivity in mobile device repair and refurbishment and profitability through proposals for value-added products in mobile device sales, resulting in improved profitability and higher profit. As a result, revenue in the Information and Communications Terminals business was ¥6,410 million, down 10.2% year on year, and operating profit was ¥643 million, compared with operating profit of ¥610 million in the same period of the previous year.」
Productivity in repair and refurbishment improved despite the decline in the number of repairs, and the Information and Communications Terminals business posted higher profit year on year. - FY2019WorsenedAnnual report
「In the mobile device repair and refurbishment business, profit declined despite continued efforts to improve productivity, due to a decrease in the number of units repaired.」
Although efforts to improve productivity continued, the repair and refurbishment business posted lower profit because of a decline in the number of repairs, and deterioration in performance was reported. - FY2018AdvancedAnnual report
「In mobile device repair and refurbishment, productivity improvements pursued since the previous fiscal year made a significant contribution to performance, resulting in higher profit.」
It was stated that productivity improvements in repair and refurbishment pursued since the previous fiscal year made a significant contribution to higher full-year profit. - FY2018-Q3AdvancedAnnual report
「In the mobile-device repair and refurbishment business, profit increased as productivity improvements undertaken since the previous fiscal year made a significant contribution to results. As a result, revenue in the information and communications terminal business was ¥6,928 million, up 3.4% year on year, and operating profit was ¥649 million, compared with operating profit of ¥228 million in the same period of the previous year.」
Productivity improvements in repair and refurbishment since the previous fiscal year made a significant contribution, with operating profit in the Information and Communications Terminals business improving from ¥228 million in the same period of the previous year to ¥649 million. - FY2018-Q2AdvancedAnnual report
「In mobile device repair and refurbishment, stronger operating systems and productivity improvements pursued since the previous fiscal year contributed to higher profit year on year.」
Stronger repair operations and productivity improvements contributed to higher profit, with performance progressing from the delayed improvements seen through the previous quarter to tangible improvement. - FY2018-Q1AdvancedAnnual report
「In the mobile device repair and refurbishment business, repair volumes declined, but profit increased year on year because productivity improved substantially. In addition, the change in transaction terms associated with the expansion of production, which had been pursued since the previous fiscal year, was implemented.」
Productivity in repair and refurbishment improved substantially, and the change in transaction terms associated with the expansion of production was also implemented. Efforts to establish the repair system made tangible progress. - FY2017-Q3RestatedAnnual report
「In the mobile device repair and refurbishment business, profit declined because the time required to improve productivity prevented us from recovering the deterioration in profit and loss during the first half.」
Reconfirmed that the time required to improve productivity prevented recovery from the deterioration in profit and loss during the first half, resulting in lower profit. - FY2017-Q2RestatedAnnual report
「In the mobile device repair and refurbishment business, revenue increased owing to higher repair volumes, but profit declined year on year because the buildup of unrepaired units remained unresolved and productivity improvements were delayed.」
While higher repair volumes increased revenue, the buildup of unrepaired units remained unresolved and productivity improvements continued to be delayed, reconfirming that these were factors behind the profit decline. - FY2017-Q1WorsenedAnnual report
「In the mobile device repair and refurbishment business, revenue increased owing to higher repair volumes, but profit declined year on year because investments to clear the inventory of unrepaired units continued in response to the increase in repair intake volumes and efficiency improvements were delayed.」
Investments to clear inventory are continuing in response to the sharp increase in repair intake volumes, but efficiency improvements have been delayed. - FY2016First statedAnnual report
「We will promptly establish a production system to handle the increase in repair volumes resulting from the consolidation of the manufacturer's domestic repair sites into one location, while also seeking to improve productivity.」
Addressing the increase in repair volumes resulting from the consolidation of domestic repair sites through system development and productivity improvements.