Strengthening Regional Store Strategy and Mobile Device Repair Expertise
First written in FY2016. 11 of 28 entries say "Advanced", first in FY2018. Latest entry: 2026-11-06.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「In the Information and Communications Devices segment, revenue increased mainly due to higher mobile-device sales volumes. Profit increased because the larger scale of revenue offset higher fixed costs, mainly personnel expenses. As a result, segment revenue was ¥889.3 million, up 8.3% year on year, and operating income was ¥91.1 million, compared with ¥83.8 million in the same period of the previous year.」
The Information and Communications Devices segment recorded higher revenue due to increased mobile-device sales volumes, and operating income increased from ¥838 million to ¥911 million. - 2026-05-14AdvancedResults
「情報通信端末事業におきましては、携帯端末販売の販売台数増を主因として増収となりました。利益面では、人件費増を中心とした固定費増を売上規模増でカバーし、増益となりました。」
携帯端末販売の販売台数増が通期の増収要因となり、端末事業は増収増益となった。 - FY2026-H1AdvancedAnnual report
「In the Information and Communications Devices segment, revenue increased mainly due to higher mobile-device sales volumes, despite a decline in the number of information-device repairs and refurbishments. Profit increased because the larger scale of revenue offset higher fixed costs, mainly personnel expenses. As a result, segment revenue was ¥408.3 million, up 6.4% year on year, and operating income was ¥40.5 million, compared with ¥39.0 million in the same period of the previous year.」
Although the number of repairs declined, the Devices segment recorded higher revenue due to increased mobile-device sales volumes, and operating income increased from ¥390 million to ¥405 million. - FY2025-H1AdvancedAnnual report
「In the Information and Communications Devices segment, revenue increased mainly due to higher mobile-device sales volumes and higher average selling prices accompanying the surge in device prices. Profit increased because the larger scale of revenue offset higher fixed costs, mainly personnel expenses. As a result, segment revenue was ¥383.5 million, up 13.7% year on year, and operating income was ¥39.0 million, compared with ¥32.3 million in the same period of the previous year.」
Higher mobile-device sales volumes and average selling prices increased revenue in the Information and Communications Devices segment by 13.7% year on year and operating income from ¥323 million to ¥390 million. The increase in revenue scale absorbed higher fixed costs. - FY2024-Q3AdvancedAnnual report
「In the Information and Communications Devices segment, revenue increased mainly due to higher average selling prices accompanying the surge in device prices, despite a decline in mobile-device sales volumes. Profit increased due to stronger profitability from greater operating efficiency and fixed-cost reductions, in addition to the larger scale of the business. As a result, segment revenue was ¥539.5 million, up 8.0% year on year, and operating income was ¥52.9 million, compared with ¥42.9 million in the same period of the previous year.」
Although mobile-device sales volumes declined, revenue in the Information and Communications Devices segment increased 8.0% year on year and operating income increased from ¥429 million to ¥529 million due to higher average selling prices resulting from rising device prices, greater operating efficiency and fixed-cost reductions. - FY2024-Q2RestatedAnnual report
「In the Information and Communications Devices segment, revenue increased despite a decline in mobile-device sales volumes, mainly due to higher average selling prices accompanying the surge in device prices and increased incentives at the subsidiary コムテックサービス株式会社. Although profitability of the company’s mobile-device sales deteriorated, operating income was approximately unchanged from the previous year due to improved margins from higher incentives at コムテックサービス株式会社 and fixed-cost reductions. As a result, segment revenue was ¥337.4 million, up 2.6% year on year, and operating income was ¥32.3 million, compared with ¥31.9 million in the same period of the previous year.」
Although mobile-device sales volumes and sales margins continued to decline, revenue increased due to higher device prices, increased incentives at the subsidiary and fixed-cost reductions, while operating income was approximately unchanged from the previous year. - FY2024-Q1WorsenedAnnual report
「In the Information and Communications Devices segment, revenue declined due to lower mobile-device sales volumes. Although profit was reduced by the decline in sales volumes, operating income increased due to improved margins at the subsidiary コムテックサービス株式会社.」
Although the Devices segment recorded lower revenue due to a decline in mobile-device sales volumes, profit increased due to improved margins at the subsidiary. - FY2023ReframedAnnual report
「Profitability deteriorated significantly due to changes in incentive measures by major carriers. The company expects the current environment to continue and believes that difficult business conditions will persist. Under these circumstances, it will work to improve customer satisfaction and create stores that customers choose, as before, while pursuing structural reforms to secure profitability in light of market conditions.」
The company shifted its focus from the previous emphasis on store expansion to strengthening its regional store strategy, operating efficiently in a difficult profitability environment, creating stores chosen by customers and implementing structural reforms. - FY2023-Q3AdvancedAnnual report
「Although margins deteriorated mainly due to lower sales incentives and profit was affected by increased investment in sales promotion, operating income increased mainly due to improved productivity in mobile-device repair and refurbishment. As a result, segment revenue was ¥499.7 million, down 3.2% year on year, and operating income was ¥42.9 million, compared with ¥40.2 million in the same period of the previous year.」
Although lower sales volumes and incentives were factors reducing revenue, operating income increased from ¥402 million in the same period of the previous year to ¥429 million due to improved productivity in mobile-device repair and refurbishment. - FY2023-Q2AdvancedAnnual report
「In terms of profit, despite the impact of deteriorating margins in mobile device sales, profit increased due to higher productivity in mobile device repair and refurbishment and other factors. As a result, revenue in the Information and Communications Terminals business was ¥3,289 million, down 0.2% year on year, and operating profit was ¥319 million, compared with operating profit of ¥288 million in the same period of the previous year.」
Despite deteriorating margins on mobile-device sales, operating income in the Devices segment increased due mainly to improved productivity in mobile-device repair and refurbishment. - FY2023-Q1WorsenedAnnual report
「In the Information and Communications Devices segment, revenue increased due to higher mobile-device sales volumes as stores returned to normal operations without closures associated with the declaration of a state of emergency and the company implemented proactive sales-promotion measures. Although the company continued working to improve productivity in mobile-device repair and refurbishment and profitability through proposals for value-added products in mobile-device sales, profit declined due to deteriorating margins resulting from changes in sales incentives by major carriers. As a result, segment revenue was ¥165.2 million, up 1.5% year on year, and operating income was ¥14.8 million, compared with ¥16.5 million in the same period of the previous year.」
Although sales volumes and revenue increased as stores returned to normal operations and sales-promotion measures were implemented, operating income declined from ¥165 million in the same period of the previous year to ¥148 million due to deteriorating margins resulting from changes in sales incentives by major carriers. - FY2022WorsenedAnnual report
「In the Information and Communications Devices segment, the number of mobile devices sold increased, but revenue declined year on year due to fewer mobile-device repairs and refurbishments, the termination of the PC sales business and changes in sales incentives by certain carriers for mobile-device sales.」
Although sales volumes increased in some areas, the Devices segment recorded lower revenue due to fewer repairs, the termination of the PC sales business and changes in sales incentives. - FY2022-Q3WorsenedAnnual report
「In the Information and Communications Devices segment, revenue declined year on year due to a decrease in the number of mobile-device repairs and refurbishments and the termination of the PC sales business. Although lower revenue from mobile-device sales due to changes in sales incentives by certain carriers was offset by an increase in units sold, the company could not offset the impact of deteriorating margins, mainly due to lower sales incentives, despite efforts to improve productivity in repair and refurbishment and profitability through proposals for value-added products in mobile-device sales. As a result, segment revenue was ¥516.1 million, compared with ¥519.1 million in the same period of the previous year, and operating income was ¥40.2 million, compared with ¥54.1 million.」
Revenue declined due to fewer repairs and refurbishments and the termination of the PC sales business. Although the increase in units sold offset lower revenue from mobile-device sales, operating income declined from ¥541 million to ¥402 million because the deterioration in margins caused by lower sales incentives could not be absorbed. - FY2022-Q2RestatedAnnual report
「In the Information and Communications Devices segment, the number of devices sold increased mainly because mobile-device stores were closed for fewer days following the declaration of a state of emergency, resulting in higher revenue. Although productivity in mobile-device repair and refurbishment improved, profit declined due to deteriorating margins on mobile-device sales.」
The number of devices sold increased as stores were closed for fewer days, and productivity in repair and refurbishment continued to improve, but the Devices segment recorded lower profit due to deteriorating margins on mobile-device sales. - FY2022-Q1AdvancedAnnual report
「In the Information and Communications Devices segment, the number of devices sold increased mainly because the number of days that mobile-device stores were closed due to the declaration of a state of emergency declined compared with the same period of the previous year, resulting in higher revenue. The company continued working to improve productivity in mobile-device repair and refurbishment and profitability through proposals for value-added products in mobile-device sales, but profit was approximately unchanged from the previous year due in part to higher fixed costs associated with strengthening the operating structure. As a result, segment revenue was ¥162.8 million, compared with ¥137.1 million in the same period of the previous year, and operating income was ¥16.5 million, compared with ¥15.8 million.」
The number of devices sold increased as stores were closed for fewer days, resulting in higher revenue in the Devices segment. The company continued improving productivity in repair and refurbishment and proposing value-added products, and operating income also exceeded the same period of the previous year. - FY2021WorsenedAnnual report
「The number of mobile devices sold declined sharply due to customers refraining from visiting stores as COVID-19 infections spread, and revenue also declined sharply year on year.」
The number of devices sold through stores declined sharply due to customers refraining from visiting stores, resulting in deterioration in revenue and profit in the Devices segment. - FY2021-Q3WorsenedAnnual report
「In the Information and Communications Devices segment, the number of mobile-device repairs and refurbishments declined year on year. The number of mobile devices sold declined sharply due to customers refraining from visiting stores as COVID-19 infections spread, resulting in a sharp year-on-year decrease in revenue. Although productivity in mobile-device repair and refurbishment and profitability from proposals for value-added products in mobile-device sales improved, and fixed costs declined as a result of customers refraining from visiting stores, profit declined due to the impact of the lower number of devices sold. As a result, segment revenue was ¥519.1 million, down 19.0% year on year, and operating income was ¥54.1 million, compared with ¥64.3 million in the same period of the previous year.」
Although the company continued improving productivity in repair and refurbishment and proposing value-added products, the Devices segment recorded a 19.0% decline in revenue, while operating income declined from ¥643 million to ¥541 million due to lower repair and sales volumes and the impact of customers refraining from visiting stores. - FY2021-Q2WorsenedAnnual report
「In the Information and Communications Devices segment, the number of mobile-device repairs and refurbishments declined year on year. The number of mobile devices sold declined sharply due to customers refraining from visiting stores as COVID-19 infections spread, resulting in a sharp year-on-year decrease in revenue. Although productivity in mobile-device repair and refurbishment and profitability from proposals for value-added products in mobile-device sales improved, and fixed costs declined as a result of customers refraining from visiting stores, profit declined due to the impact of the lower number of devices sold. As a result, segment revenue was ¥321.3 million, down 26.7% year on year, and operating income was ¥35.6 million, compared with ¥44.1 million in the same period of the previous year.」
Although the company continued improving productivity in repair and refurbishment and proposing value-added products, the Devices segment recorded lower revenue and profit due to declines in store sales and repair and refurbishment volumes and the impact of customers refraining from visiting stores. - FY2021-Q1WorsenedAnnual report
「In the Information and Communications Devices segment, the number of mobile devices sold declined sharply due to customers refraining from visiting stores as COVID-19 infections spread. In addition, the number of mobile-device repairs and refurbishments also declined, resulting in a sharp year-on-year decrease in revenue. Although productivity in mobile-device repair and refurbishment and profitability from proposals for value-added products in mobile-device sales improved, and fixed costs declined as a result of customers refraining from visiting stores, profit declined because of the significant impact of lower revenue.」
The number of units declined in both store sales and repair and refurbishment, and revenue and profit in the Devices segment deteriorated despite ongoing efforts to strengthen stores and repair capabilities. - FY2020-Q1RestatedAnnual report
「Although the company added stores from the previous fiscal year, the number of mobile devices sold was approximately unchanged from the previous year due in part to customers holding back on purchases following the transition to unbundled plans.」
Although the company continued adding stores from the previous fiscal year, the number of devices sold was approximately unchanged due in part to customers holding back on purchases following the transition to unbundled plans. - FY2019AdvancedAnnual report
「The company will also actively work to improve the profitability of newly opened stores, including the au Shop Kobe Kita opened during the fiscal year, and open new stores to expand the business.」
The company opened au Shop Kobe Kita and outlined specific measures to continue improving the profitability of new stores and proceed with additional openings. - FY2019-Q3WorsenedAnnual report
「In the Information and Communications Devices segment, the number of mobile devices sold increased due to the addition of stores since the previous fiscal year and efforts to strengthen sales capabilities. Although the company worked to improve profitability by proposing value-added products such as smartphone accessories, profit declined because this could not offset the higher burden from opening new stores.」
Although the number of devices sold increased due to the addition of stores and strengthened sales capabilities, the Devices segment recorded lower profit because it could not absorb the higher burden from opening new stores. - FY2019-Q2RestatedAnnual report
「In the Information and Communications Devices segment, the number of mobile devices sold increased due to the addition of stores since the previous fiscal year and strengthened sales capabilities.」
The number of mobile devices sold increased due to the addition of stores since the previous fiscal year and strengthened sales capabilities. - FY2019-Q1AdvancedAnnual report
「Although the number of mobile-device repairs and refurbishments declined, the number of mobile devices sold increased due to the addition of stores since the previous fiscal year and strengthened sales capabilities.」
The number of mobile devices sold increased due to the addition of stores since the previous fiscal year and strengthened sales capabilities, despite a decline in the number of repairs. - FY2018AdvancedAnnual report
「The company will also actively work to improve the profitability of the au Shop Gojo and au Shop Sannomiya Center-gai stores opened during the fiscal year, as well as open new stores to expand the business.」
The company opened au Shop Gojo and au Shop Sannomiya Center-gai and outlined specific measures to improve the profitability of existing and newly opened stores and proceed with additional openings. - FY2016First statedAnnual report
「In the Information and Communications Devices segment, the company will also work to strengthen its regional store strategy and improve repair capabilities, with the aim of maintaining and expanding the scale of the business.」
Maintain and expand the scale of the devices business through both stores and repair services.