Leakage of Personal Information Caused by Unauthorized Access to the Group's Business Systems
Prestige International Inc. and its consolidated subsidiary 株式会社プレステージ・コアソリューション (PCS)
Business systems used by PCS to handle and arrange roadside assistance and other services entrusted by client companies
Unauthorized access by a third party. The cause of the unauthorized access itself is still under investigation
Company response
The system was shut down on 30 October 2026. However, operations relating to roadside assistance and other services continued through alternative arrangements.
An investigation is under way in cooperation with external specialist organisations. Establishment of a third-party committee or special investigation committee: Not disclosed
System modifications and strengthened monitoring controls
Related procedures
Reporting to the Personal Information Protection Commission and consultation with the police
Personal Information Protection Commission and police
If we determine that revisions to the consolidated earnings forecast for the fiscal year ending March 2027 are necessary, or if any new facts that should be disclosed become known, we will promptly make an announcement.
We will respond regarding notification to the affected customers after consulting with the client companies, and will continue the investigation in cooperation with external specialist organisations. We will modify the systems and strengthen the monitoring controls to prevent recurrence.
If we determine that revisions to the earnings forecast are necessary, or if any new facts that should be disclosed become known, we will promptly make an announcement.
| Item | Details |
|---|---|
| Event name | Leakage of Personal Information Caused by Unauthorized Access to the Group's Business Systems |
| Date of occurrence | 29 October 2026 (the date unauthorized access was detected) |
| Date recognized / date notice received | 29 October 2026 (the date unauthorized access was detected) |
| Subject Entity | Prestige International Inc. and its consolidated subsidiary 株式会社プレステージ・コアソリューション (PCS) |
| Target Locations / Products | Business systems used by PCS to handle and arrange roadside assistance and other services entrusted by client companies |
| Cause | Unauthorized access by a third party. The cause of the unauthorized access itself is still under investigation |
| Impact on Earnings Forecast | If we determine that revisions to the consolidated earnings forecast for the fiscal year ending March 2027 are necessary, or if any new facts that should be disclosed become known, we will promptly make an announcement. |
| Type of litigation or proceeding | Reporting to the Personal Information Protection Commission and consultation with the police |
| Court or authority | Personal Information Protection Commission and police |
| Suspended operations | The system was shut down on 30 October 2026. However, operations relating to roadside assistance and other services continued through alternative arrangements. |
| Investigation structure | An investigation is under way in cooperation with external specialist organisations. Establishment of a third-party committee or special investigation committee: Not disclosed |
| Measures to prevent recurrence | System modifications and strengthened monitoring controls |
| Outlook | We will respond regarding notification to the affected customers after consulting with the client companies, and will continue the investigation in cooperation with external specialist organisations. We will modify the systems and strengthen the monitoring controls to prevent recurrence. |
| Planned follow-up disclosure | If we determine that revisions to the earnings forecast are necessary, or if any new facts that should be disclosed become known, we will promptly make an announcement. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Because unauthorized access by a third party occurred. The cause of the unauthorized access itself is still under investigation.