System failures and network outages
First written in FY2022. 1 of 2 entries say "Mitigated", first in FY2023. Latest entry: FY2023.
The whole theme swung hardest in 2026: 17 of 84 companies on the "Worse" side.
24 other companies' latest entry also says "Mitigated".
- FY2023MitigatedAnnual report
「To ensure stable service operations, we have made comprehensive preparations for system failures by expanding server capacity, strengthening security, establishing a system management framework, and taking other measures.」
While the risk of system failures remains, the company has specified server upgrades, enhanced security and the establishment of a management framework as countermeasures. - FY2022First statedAnnual report
「If an unforeseen problem, such as a system failure or network disconnection, occurs as a result of a large-scale programming defect, natural disaster, accident, unauthorized access or any other factor, the company's operating results and financial position may be affected by damage to its reputation and losses arising from compensation for customer damages.」
The company identifies system failures resulting from programming defects, disasters, accidents and unauthorized access, among other factors.