Trusted Relationships Built on a Strong Customer Base and High Repeat Rates
First written in FY2023. 1 of 4 entries say "Advanced", first in FY2024. Latest entry: 2026-04-14.
Asmarq moved to the "Worse" side of this theme in 2026.
The whole theme swung hardest in 2022: 1 of 12 companies on the "Worse" side.
0 other companies' latest entry also says "Cited as achieved".
- 2026-04-14Cited as achievedEarnings presentation
「A continued increase in major customers × a high repeat rate (92.7%) = establishing stable earnings」
The company cited the number of major customers, the number of companies placing orders and the repeat rate for the fiscal year ending November 2025 as evidence of the strength of its customer base. - FY2025WorsenedAnnual report
「The company served 1,119 customers during the fiscal year ended November 2025, and the repeat rate (Note), supported by strong relationships of trust, was 92.7%.」
Annual customers declined from 1,135 to 1,119, while the repeat rate declined from 93.2% to 92.7%. - FY2024AdvancedAnnual report
「The company served 1,135 customers during the fiscal year ended November 2024 across a wide range of industries, and the repeat rate (Note), supported by strong relationships of trust, was 93.2%.」
Annual customers increased from 1,101 in the previous fiscal year to 1,135. The repeat rate among major customers was disclosed at 93.2%. - FY2023First statedAnnual report
「The number of customers served during the fiscal year ended November 2023 was 1,101, and the repeat rate, supported by strong relationships of trust, was 94.2%.」
The customer base is supported by comprehensive services, the panel platform, research personnel and flexible operations.