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G-Next (4179) · PolicyRestated

The Digital Shift in Customer Service Through Technology

First written in FY2021. 3 of 4 entries say "Restated". Latest entry: FY2022-Q3.

4entries
2years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2021 – FY2022-Q32021: 320212022: 12022
Same theme, other companies
Service Improvement Through Digital Customer Voice AnalysisA theme 3 companies write about · 0 as a headwind · 3 as a tailwind

2 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. FY2022-Q3RestatedAnnual report

    「The Group has adopted “Change the world through customer feedback” as its mission and has supported the digital transformation of customer service through the power of technology.」

    The company continues to support the digital transformation of customer service through technology.
  2. FY2022-Q2RestatedAnnual report

    「Against this backdrop, the Group has adopted “Change the world through customer feedback” as its mission and has supported the digital transformation of customer service through the power of technology.」

    The company continues to support the digital transformation of customer service through technology.
  3. FY2022-Q1RestatedAnnual report

    「The company has supported the digital transformation of customer service through the power of technology.」

    The company continues to describe support for the digital transformation of customer service as a basic business policy.
  4. FY2021First statedAnnual report

    「The company has also adopted “Supporting the digital transformation of customer service through the power of technology” as its vision.」

    The policy is to contribute to management decision-making, product development, quality control and marketing through visualization and analysis, in addition to improving the efficiency of customer service.
Moved together

None of this company's other threads moved the same way in the same document twice or more.

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The Digital Shift in Customer Service Through Technology | G-NEXT Inc. (4179) | Komori