Adoption of the customer service DX platform “Discoveriez”
First written in FY2021. 10 of 13 entries say "Restated". Latest entry: FY2026-H1.
No other company in this theme has enough history to compare yet.
- FY2026-H1RestatedAnnual report
「Because the company has only one business segment, the stakeholder DX platform business, segment information has been omitted.」
The company continues to have a business structure consisting solely of the stakeholder DX platform business as a single segment. - FY2024-Q3RestatedAnnual report
「In addition, as the company has only one business segment, the stakeholder DX platform business, no information related to business segments is provided.」
The company continues to have a business structure consisting of the stakeholder DX platform business as a single segment. - FY2024-Q2RestatedAnnual report
「In addition, as the company has only one business segment, the stakeholder DX platform business, no information related to business segments is provided.」
The company continues to have a structure consisting solely of the stakeholder DX platform business as its only business segment. - FY2024-Q1RestatedAnnual report
「In addition, as the company has only one business segment, the stakeholder DX platform business, no information related to business segments is provided.」
The company continues to have a business structure consisting solely of the stakeholder DX platform business as its only business segment. - FY2023RestatedAnnual report
「As a result, Discoveriez has been adopted by leading companies in a wide range of industries and sectors. The business domain has also expanded beyond the market centered on customer help desks to include the sales BPO and contact center markets.」
The company continues to describe the expansion of Discoveriez’s customer base and target markets. - FY2023-Q3RestatedAnnual report
「As a result, Discoveriez has been adopted by leading companies in a wide range of industries and sectors. The business domain has also expanded beyond the market centered on customer help desks to include the sales BPO and contact center markets.」
The company continues to describe the expansion of Discoveriez’s customer base and target markets. - FY2023-Q2RestatedAnnual report
「As a result, Discoveriez has been adopted by leading companies in a wide range of industries and sectors. The business domain has also expanded beyond the market centered on customer help desks to include the sales BPO and contact center markets.」
The company continues to describe the expansion of Discoveriez’s customer base and target markets. - FY2023-Q1AdvancedAnnual report
「From the first quarter of the current fiscal year, the name of the reporting segment formerly called the customer service DX platform business has been changed to the stakeholder DX platform business.」
The company states that the change in name and positioning announced in the previous fiscal year was implemented for reporting segments from 1 April 2022. - FY2022ReframedAnnual report
「In connection with the announcement of the new mission, the name of Discoveriez will also be changed from the customer service DX platform to the stakeholder DX platform.」
The name and positioning of the core platform were changed from customer service DX to stakeholder DX. - FY2022-Q3RestatedAnnual report
「As the Group has only one business segment, the customer service DX platform business, no information related to business segments is provided.」
The company continues to have a business structure consisting solely of the customer service DX platform business as a single segment. - FY2022-Q2RestatedAnnual report
「As the Group has only one business segment, the customer service DX platform business, no information related to business segments is provided.」
The company continues to have a business structure consisting solely of the customer service DX platform business as a single segment. - FY2022-Q1RestatedAnnual report
「Because the Group has only one business segment, the customer service DX platform business, segment information has been omitted.」
The customer service DX platform business continues to be the sole business segment. - FY2021First statedAnnual report
「The Group will promote the provision of its customer service DX platform, Discoveriez, to a wide range of companies requiring customer service, whether online or offline.」
Positioned as the Group’s core service supporting the digitalization of customer service operations through both cloud and on-premises models.