Contents of this document
- Launch of KAIZEN ENGINE for Extension
- Launch of Kaizen AI Cloud
- Launch of the AI agent Kaizen Insight Agent
- Transition of professional services to the FDE (Forward Deployed Engineer) model
- Sales strategy focused on the use of AI agents in the insurance, real estate and human resources industries
- Number of transaction accounts (company-wide, excluding the US)2,660 companiesYear on year against the same period last year-3.0%
- ARPU (company-wide, excluding the US)¥369 thousandYear on year against the same period last year-2.0%
- Number of transaction accounts (Cloud)148 companiesYear on year against the same period last year+1.0%
- ARPU (Cloud)¥942 thousandYear on year against the same period last year+27.0%
- Number of transaction accounts (Professional)284 companiesYear on year against the same period last year-6.0%
- ARPU (Professional)¥2,963 thousandYear on year against the same period last year-2.0%
- Recurring revenue ratio80 %
| Item | Details |
|---|---|
| Document type | Presentation materials for financial results |
| Fiscal Period Covered | Second quarter of the fiscal year ending December 2026 |
| Net Sales | ¥2,043 million (YoY -4.8%) |
| Operating profit | ¥-117 million |
| Ordinary income | ¥-119 million |
| Net income | ¥-144 million |
| Gross Profit Margin | 28.3 % |
| Selling, general and administrative expenses | ¥688,224 thousand |
| Results for the three months of the current quarter | Net Sales ¥981,213 thousand / Gross Profit Margin 28.3 % / Number of transaction accounts 369 companies / ARPU ¥2,659 thousand (YoY -2.0%) |
| Full-year earnings forecast | Net Sales ¥4,600 million / Operating profit ¥40 million / Ordinary income ¥40 million / Profit for the period ¥20 million |
| Progress against full-year forecast | Net Sales 44.4 % |
| Segment results | Cloud Net Sales ¥270,023 thousand (YoY +25.0%) / Profit Not disclosed / Professional Net Sales ¥1,770,828 thousand (YoY -4.0%) / Profit Not disclosed |
| Key KPIs | Indicator name Number of transaction accounts (company-wide, excluding the US) / Value 2,660 companies / Year on year against the same period last year -3 companies, Indicator name ARPU (company-wide, excluding the US) / Value ¥369 thousand / Year on year against the same period last year ¥-2 thousand, Indicator name Number of transaction accounts (Cloud) / Value 148 companies / Year on year against the same period last year 1 companies, Indicator name ARPU (Cloud) / Value ¥942 thousand / Year on year against the same period last year ¥27 thousand, Indicator name Number of transaction accounts (Professional) / Value 284 companies / Year on year against the same period last year -6 companies, Indicator name ARPU (Professional) / Value ¥2,963 thousand / Year on year against the same period last year ¥-2 thousand, Indicator name Recurring revenue ratio / Value 80 % / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Discloses the number of transaction accounts and ARPU on a company-wide, Cloud and Professional basis |
| Number of employees | Number of Employees 134 people / Record date End of June 2026 / Change during the period Not disclosed / Hiring plan Not disclosed |
| Market Size / Share | Customer engagement DX market 2024 results ¥675.6 billion / 2030 forecast ¥1.097 trillion / Share of the target market represented by the customer touchpoint DX market 12% |
| New initiatives | Launch of KAIZEN ENGINE for Extension, Launch of Kaizen AI Cloud, Launch of the AI agent Kaizen Insight Agent, Transition of professional services to the FDE (Forward Deployed Engineer) model, Sales strategy focused on the use of AI agents in the insurance, real estate and human resources industries |
Items this document does not state (14)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The suspension of overseas operations and delays in receiving orders for production and marketing projects reduced revenue. Consulting and development projects grew, but profit is expected to be concentrated in the second half of the fiscal year due to the acquisition of large-scale projects.