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Other Disclosures4166Cacco Inc.Information and Communications, Services and Others

Herman Miller’s official online store for premium office furniture adopts O-PLUX, a fraud detection service

The O-PLUX fraud detection service provided by Cacco Inc. was introduced at Herman Miller Japan’s official online store. The service is intended to automate screening of fraudulent orders that evade 3D Secure and improve the efficiency of manual order reviews.

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Direction
Improvement
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Announced details

O-PLUX (O-Plux)Herman Miller Online Store
Applicable field (uses covered by this announcement)

Detection of fraudulent logins and orders in e-commerce, prevention of personal information leaks, credit card fraud and malicious resale, and automation of screening operations

What the company reported numerically
Usage history

Widely adopted by e-commerce sites, with an extensive track record (specific number: Not disclosed)

Relationship between the counterparty and the company
Cacco Inc.4166
Relationship with the Company

ハーマンミラージャパン株式会社 has adopted Cacco Inc.’s O-PLUX fraud detection service for its official online store. No capital or personnel relationship is stated.

Counterpartyハーマンミラージャパン株式会社 (NASDAQ: MLKN)

Meiji Yasuda Life Building, 2-1-1 Marunouchi, Chiyoda-ku, Tokyo. Representative Director and CEO: Kartik Shethia. Established in August 2014. Its business includes the import, export and sale of furniture and related parts, processing and repair, and the design and contracting of construction and interior decoration work.

Location (as indicated in this announcement)

Meiji Yasuda Life Building, 2-1-1 Marunouchi, Chiyoda-ku, Tokyo (ハーマンミラージャパン株式会社)

Offering price

Available from ¥30,000 per month

Impact on Business Performance

The impact on results for the current fiscal year is expected to be minor. The company will make a timely disclosure if any impact requiring disclosure is expected in the future.

The company does not address Contract Value.

Source (materials cited by the company)

Tokyo Shoko Research, Ltd., “Survey of the Number of Sites in Japan with Paid Fraud Detection Services Implemented on E-Commerce Sites,” as of the end of March 2026

Announced details
ItemDetails
Names of Products / Services CoveredO-PLUX (O-Plux), Herman Miller Online Store
Counterpartyハーマンミラージャパン株式会社 (NASDAQ: MLKN)
Counterparty overviewMeiji Yasuda Life Building, 2-1-1 Marunouchi, Chiyoda-ku, Tokyo. Representative Director and CEO: Kartik Shethia. Established in August 2014. Its business includes the import, export and sale of furniture and related parts, processing and repair, and the design and contracting of construction and interior decoration work.
Relationship with the Companyハーマンミラージャパン株式会社 has adopted Cacco Inc.’s O-PLUX fraud detection service for its official online store. No capital or personnel relationship is stated.
Offering priceAvailable from ¥30,000 per month
Applicable areaDetection of fraudulent logins and orders in e-commerce, prevention of personal information leaks, credit card fraud and malicious resale, and automation of screening operations
LocationMeiji Yasuda Life Building, 2-1-1 Marunouchi, Chiyoda-ku, Tokyo (ハーマンミラージャパン株式会社)
Usage historyWidely adopted by e-commerce sites, with an extensive track record (specific number: Not disclosed)
Impact on Business PerformanceThe impact on results for the current fiscal year is expected to be minor. The company will make a timely disclosure if any impact requiring disclosure is expected in the future.
SourceTokyo Shoko Research, Ltd., “Survey of the Number of Sites in Japan with Paid Fraud Detection Services Implemented on E-Commerce Sites,” as of the end of March 2026
Items this document does not state (8)
Contract ValueContract DateLaunch dateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative Effects

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

Fraudulent orders continued to occur after the introduction of 3D Secure, creating challenges in responding to increasingly sophisticated fraud techniques and in managing the growing workload associated with manual reviews.

How to read this page

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Herman Miller’s official online store for premium office furniture adopts O-PLUX, a fraud detection service | Cacco Inc. (4166) timely disclosure | Komori