Announced details
Detection of fraudulent logins and orders on e-commerce sites, fraudulent resales, credit card fraud, and incomplete addresses
Reduced order-review workload by more than 50%. Before implementation, orders were visually reviewed for approximately 2 hours every day. Losses from credit card fraud have almost ceased since the second half of 2024.
O-PLUX is described as No. 1 in Japan by number of sites using the service, based on a survey as of the end of March 2025. The cumulative number of uses by GROOVE X is Not disclosed.
かっこ introduced and provides O-PLUX for the official online shop operated by GROOVE X. No capital or personnel relationship has been disclosed.
3-42-3 Nihombashi-Hamacho, Chuo-ku, Tokyo, Sumitomo Fudosan Hamacho Building; Representative Director: Hayashi Kaname (林要); established 2 November 2015; business: development of LOVOT (family robot) products.
3-42-3 Nihombashi-Hamacho, Chuo-ku, Tokyo, Sumitomo Fudosan Hamacho Building (GROOVE X)
From ¥30,000 per month (available pricing for O-PLUX)
The impact on results for the current fiscal year is expected to be minor. The company will make a timely disclosure if any impact requiring disclosure is expected in the future.
The company does not address Contract Value.
Tokyo Shoko Research, “Survey of the Number of Sites Using Paid Fraud Detection Services on E-Commerce Sites in Japan” (as of the end of March 2025)
| Item | Details |
|---|---|
| Names of Products / Services Covered | O-PLUX (fraud detection service), LOVOT WEB STORE, LOVOT |
| Counterparty | GROOVE X株式会社 |
| Counterparty overview | 3-42-3 Nihombashi-Hamacho, Chuo-ku, Tokyo, Sumitomo Fudosan Hamacho Building; Representative Director: Hayashi Kaname (林要); established 2 November 2015; business: development of LOVOT (family robot) products. |
| Relationship with the Company | かっこ introduced and provides O-PLUX for the official online shop operated by GROOVE X. No capital or personnel relationship has been disclosed. |
| Offering price | From ¥30,000 per month (available pricing for O-PLUX) |
| Applicable area | Detection of fraudulent logins and orders on e-commerce sites, fraudulent resales, credit card fraud, and incomplete addresses |
| Location | 3-42-3 Nihombashi-Hamacho, Chuo-ku, Tokyo, Sumitomo Fudosan Hamacho Building (GROOVE X) |
| Quantitative Effects | Reduced order-review workload by more than 50%. Before implementation, orders were visually reviewed for approximately 2 hours every day. Losses from credit card fraud have almost ceased since the second half of 2024. |
| Usage history | O-PLUX is described as No. 1 in Japan by number of sites using the service, based on a survey as of the end of March 2025. The cumulative number of uses by GROOVE X is Not disclosed. |
| Impact on Business Performance | The impact on results for the current fiscal year is expected to be minor. The company will make a timely disclosure if any impact requiring disclosure is expected in the future. |
| Source | Tokyo Shoko Research, “Survey of the Number of Sites Using Paid Fraud Detection Services on E-Commerce Sites in Japan” (as of the end of March 2025) |
Items this document does not state (7)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.At the “LOVOT WEB STORE,” which handles high-priced products, an employee previously conducted a visual review of all orders for approximately 2 hours every day. Losses from fraudulent orders and reliance on individual employees in the operating process were issues.