Announced details
Prevention of fraudulent logins and orders on e-commerce sites, fraudulent credit card use and fraudulent payments
97% block rate in the trial
Manual checks taking more than 30 minutes every day reduced to zero
Telephone-based identity verification reduced to zero
No. 1 in Japan by number of implementations. As of the end of March 2025. Implemented by LIXIL Store.
LIXIL Store, LIXIL's official online shopping site, has adopted O-PLUX, provided by Kakko. No capital or personnel relationship is stated.
Head office: 24F Osaki Garden Tower, 1-1-1 Nishi-Shinagawa, Shinagawa-ku, Tokyo. Representative: Kinya Seto (瀬戸欣哉), Director, Representative Executive Officer, President and CEO. Established: 19 September 1949. Business activities: water technology, housing technology and living businesses.
Available from ¥30,000 per month
The impact of this matter on results for the current fiscal year is minor. If any impact requiring disclosure is expected in the future, it will be disclosed promptly.
The company does not address Contract Value.
Tokyo Shoko Research, “Survey of the Number of Sites Using Paid Fraud Detection Services on E-Commerce Sites in Japan” (as of the end of March 2025)
| Item | Details |
|---|---|
| Names of Products / Services Covered | O-PLUX (O-Plux), LIXIL Store |
| Counterparty | LIXIL Corporation |
| Counterparty overview | Head office: 24F Osaki Garden Tower, 1-1-1 Nishi-Shinagawa, Shinagawa-ku, Tokyo. Representative: Kinya Seto (瀬戸欣哉), Director, Representative Executive Officer, President and CEO. Established: 19 September 1949. Business activities: water technology, housing technology and living businesses. |
| Relationship with the Company | LIXIL Store, LIXIL's official online shopping site, has adopted O-PLUX, provided by Kakko. No capital or personnel relationship is stated. |
| Offering price | Available from ¥30,000 per month |
| Applicable area | Prevention of fraudulent logins and orders on e-commerce sites, fraudulent credit card use and fraudulent payments |
| Quantitative Effects | 97% block rate in the trial, Manual checks taking more than 30 minutes every day reduced to zero, Telephone-based identity verification reduced to zero |
| Usage history | No. 1 in Japan by number of implementations. As of the end of March 2025. Implemented by LIXIL Store. |
| Impact on Business Performance | The impact of this matter on results for the current fiscal year is minor. If any impact requiring disclosure is expected in the future, it will be disclosed promptly. |
| Source | Tokyo Shoko Research, “Survey of the Number of Sites Using Paid Fraud Detection Services on E-Commerce Sites in Japan” (as of the end of March 2025) |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.After integrating its sites, LIXIL saw an increase in fraudulent credit card use that bypassed 3-D Secure. Manual checks, shipment holds and recovery work were placing a strain on customer service operations. O-PLUX was selected for its detection accuracy, transparency of decision criteria and ease of implementation through CSV integration.