Announced details
Prevention of fraudulent logins, fraudulent orders and fraudulent resales on e-commerce sites, and automation of screening operations
Post-order customer notification work shortened by 4 days; overall workload reduced by approximately 30%
No. 1 in Japan by implementation track record. Based on the number of sites in Japan using paid fraud detection services on e-commerce sites, according to a Tokyo Shoko Research survey as of the end of March 2025
A business partner that adopted and implemented O-PLUX provided by Cacco Inc.
Head office: 4689-644 Azuma, Nagiso Town, Kiso District, Nagano Prefecture; Representative Director: Nohara Kazuhiro (野原一浩); Established: 1923; Business: Planning, manufacturing and sale of crafts and wooden products using traditional techniques
Available from ¥30,000 per month
The impact of this matter on results for the current fiscal year is immaterial. The company will promptly disclose any material impact that is expected to require disclosure in the future.
The company does not address Contract Value.
Tokyo Shoko Research, “Survey of the Number of Sites Using Paid Fraud Detection Services on E-Commerce Sites in Japan” (as of the end of March 2025)
| Item | Details |
|---|---|
| Names of Products / Services Covered | Fraud detection service “O-PLUX (O-Plux)” |
| Counterparty | 有限会社野原工芸 |
| Counterparty overview | Head office: 4689-644 Azuma, Nagiso Town, Kiso District, Nagano Prefecture; Representative Director: Nohara Kazuhiro (野原一浩); Established: 1923; Business: Planning, manufacturing and sale of crafts and wooden products using traditional techniques |
| Relationship with the Company | A business partner that adopted and implemented O-PLUX provided by Cacco Inc. |
| Offering price | Available from ¥30,000 per month |
| Launch date | 2023 (implementation record) |
| Applicable area | Prevention of fraudulent logins, fraudulent orders and fraudulent resales on e-commerce sites, and automation of screening operations |
| Quantitative Effects | Post-order customer notification work shortened by 4 days; overall workload reduced by approximately 30% |
| Usage history | No. 1 in Japan by implementation track record. Based on the number of sites in Japan using paid fraud detection services on e-commerce sites, according to a Tokyo Shoko Research survey as of the end of March 2025 |
| Impact on Business Performance | The impact of this matter on results for the current fiscal year is immaterial. The company will promptly disclose any material impact that is expected to require disclosure in the future. |
| Source | Tokyo Shoko Research, “Survey of the Number of Sites Using Paid Fraud Detection Services on E-Commerce Sites in Japan” (as of the end of March 2025) |
Items this document does not state (7)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Orders surged following a television broadcast, leading to frequent duplicate orders intended for high-priced resale, driven by the product’s scarcity, as well as prank orders. Staff were manually reviewing several thousand orders a day, creating a significant workload.