Expanding Sales through Strategic Partnerships
First written in FY2020. 2 of 5 entries say "Advanced", first in FY2021. Latest entry: FY2025.
71 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「The expansion of KARTE usage among existing customers, or upselling, increased average revenue per customer and the number of websites using the service, contributing to the expansion of results for the current period.」
The company identifies upselling to existing customers, higher average revenue per customer and an increase in the number of websites using the service as factors behind its results, supported by usage assistance from partner companies and the customer success team. - FY2023RestatedAnnual report
「This was mainly due to the acquisition of new customers through marketing activities aimed at expanding awareness of CX (customer experience) and KARTE, together with strengthened support for the use of KARTE in collaboration with partner companies in addition to the company's customer success team, which expanded the areas in which KARTE was used and increased the number of customer companies and websites using the service.」
The company continues to describe support for KARTE usage in collaboration with partner companies as a factor behind the increase in the number of customer companies and websites using the service. - FY2022RestatedAnnual report
「This was mainly due to the acquisition of new customers through marketing activities aimed at expanding awareness of CX (customer experience) and KARTE, together with strengthened support for the use of KARTE in collaboration with partner companies in addition to the company's customer success team, which expanded the areas in which KARTE was used and increased the number of customer companies and websites using the service.」
The company continues to support KARTE usage in collaboration with partner companies and identifies this as a factor behind the increase in the number of customer companies and websites using the service. - FY2021AdvancedAnnual report
「Support for the use of KARTE in collaboration with partner companies and the strengthened support structure provided by the company's customer success team expanded the areas in which KARTE was used, increasing the number of customer companies and websites using the service, while the addition of options including KARTE Datahub increased average revenue per customer.」
The company explains that collaboration with partner companies led to support for KARTE usage, expansion of usage areas, an increase in implementations and higher average revenue per customer. - FY2020First statedAnnual report
「In addition to existing partnerships with companies such as NRI Digital and Transcosmos, the company will further expand its customer base by establishing new strategic partnerships and deepening relationships with existing partners.」
The company identifies deepening relationships with existing partners and establishing relationships with new partners as means of expanding its customer base.