Making individual customer-centric service experiences the norm
First written in FY2020. 15 of 16 entries say "Restated". Latest entry: FY2025.
2 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「Our business mission is to "make customer-centric service experiences the norm."」
The company continues to state its business mission of delivering customer-centric service experiences. - FY2025-H1RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company continues to explain its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2024RestatedAnnual report
「Our business mission is to "make customer-centric service experiences the norm."」
The company continues to state its business mission of delivering customer-centric service experiences. - FY2024-Q2RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company has reaffirmed its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2024-Q1RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company has reaffirmed its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2023RestatedAnnual report
「Our business mission is to "make customer-centric service experiences the norm."」
The company continues to state its business mission of delivering customer-centric service experiences. - FY2023-Q3RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company has reaffirmed its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2023-Q2RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company has reaffirmed its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2022RestatedAnnual report
「Our business mission is to "make customer-centric service experiences the norm."」
The company continues to state its business mission of delivering customer-centric service experiences. - FY2022-Q2RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company has reaffirmed its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2022-Q1RestatedAnnual report
「By using KARTE, companies can analyse various types of data, centred on real-time behavioural data from websites and smartphone applications, on a user-by-user basis. The Group believes this makes it easier to visualise each individual's interests and status and to understand users as individual people, rather than merely as aggregated "numbers" such as PVs (Note 4) and UUs (Note 5).」
The company has reaffirmed its customer-centric approach of understanding users as individuals and providing experiences tailored to their interests and status. - FY2021RestatedAnnual report
「Our business mission is to "make customer-centric service experiences the norm."」
The company has reiterated its business mission of delivering customer-centric service experiences. - FY2021-Q3RestatedAnnual report
「For KARTE, which we provide, we are continuously enhancing functions that enable users to "understand each individual customer" from multiple perspectives, including quantitative and qualitative aspects, as well as analytical and campaign execution functions. The product is used across a wide range of departments, not only in digital marketing and services but also in customer support, sales and other areas, because it can guide every department to adopt the customer's perspective. The industries represented among companies using our services are also expanding.」
The company continues to explain its policy of guiding each department to adopt the customer's perspective through KARTE and delivering customer-centric service experiences. - FY2021-Q2RestatedAnnual report
「For KARTE, which we provide, we are continuously enhancing functions that enable users to "understand each individual customer" from multiple perspectives, including quantitative and qualitative aspects, as well as analytical and campaign execution functions. The product is used across a wide range of departments, not only in digital marketing and services but also in customer support, sales and other areas, because it can guide every department to adopt the customer's perspective. The industries represented among companies using our services are also expanding.」
The company has reiterated its policy of guiding each department to adopt the customer's perspective through KARTE, following the previous quarter. - FY2021-Q1RestatedAnnual report
「For KARTE, which we provide, we are continuously enhancing functions that enable users to "understand each individual customer" from multiple perspectives, including quantitative and qualitative aspects, as well as analytical and campaign execution functions. The product is used across a wide range of departments, not only in digital marketing and services but also in customer support, sales and other areas, because it can guide every department to adopt the customer's perspective.」
The company continues to pursue a customer-centric service experience policy by guiding each department to adopt the customer's perspective through KARTE. - FY2020First statedAnnual report
「Our business mission is to "make customer-centric service experiences the norm."」
The company's business mission is to make customers visible online and transform experiences into customer-centric ones.