Risk of failing to acquire and retain customers and expand sales
First written in FY2021. 3 of 4 entries say "Restated". Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025RestatedAnnual report
「For our Group to sustain growth going forward, it will need to acquire new customers, retain existing customers and expand sales, but these objectives may not be achieved due to internal and external factors, including factors beyond the Group's control.」
The Group continues to address the risk of failing to acquire new customers, retain existing customers and expand sales through KPI monitoring. - FY2023RestatedAnnual report
「For our Group to sustain growth going forward, it will need to acquire new customers, retain existing customers and expand sales, but these objectives may not be achieved due to internal and external factors, including factors beyond the Group's control.」
The Group continues to address the risk of failing to acquire new customers, retain existing customers and expand sales through KPI monitoring. - FY2022RestatedAnnual report
「For our Group to sustain growth going forward, it will need to acquire new customers, retain existing customers and expand sales, but these objectives may not be achieved due to internal and external factors, including factors beyond the Group's control.」
The Group continues to address the risk of failing to acquire new customers, retain existing customers and expand sales through KPI monitoring. - FY2021First statedAnnual report
「For our Group to sustain growth going forward, it will need to acquire new customers, retain existing customers and expand sales, but these objectives may not be achieved due to internal and external factors, including factors beyond the Group's control.」
Risks affecting customer acquisition and retention and sales expansion have been identified, including the identification of potential customers, human resources, pricing, customer support, marketing, the competitive environment and partner relationships.