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Financial results presentation4165PLAID,Inc.Information and Communications, Services and Others

Financial Results Presentation for the Third Quarter of the Fiscal Year Ending December 2026

The full-year forecast was revised, with revenue raised by ¥222 million, while adjusted operating profit was lowered by ¥487 million and operating profit by ¥583 million. The Company also decided to repurchase up to ¥500 million of its own shares.

Worth reading
48Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Mixed performance
Direction inferred from the company’s description.
Scale
222
¥ million
Wording
Conditional
How definitive the wording is.

Contents of this document

Financial results presentationQ3 FY20266 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥11,919 million+21.2%
Operating profit¥1,600 million full-year forecast
Gross Profit Margin72.5
Operating profit margin7.7
Results for the three months of the current quarter
Net Sales
¥4,153 million+26.3%
Adjusted operating profit
¥307 million
Full-year earnings forecast
Net Sales
¥20,800 million
Adjusted operating profit
¥1,900 million
Operating profit
¥1,600 million
What the company explained in this material
New initiatives
  • Agent Studio rollout
  • Integrated offering of a Customer Data platform, AI agents and professional services
  • Share repurchases
Key KPIsA metric the company considers important as a management benchmark.
  • Consolidated ARRAmount not stated+18.7%
  • NRR108 %
  • Number of MAUs analyzedMore than 1.2 billion people
  • Number of customers with ARR of at least ¥10 million254 companies
    Quarter-on-quarter change8
  • Percentage of customers adopting multiple productsOver 60%
Unit price and quantity metricsThese figures show sales broken down by price and volume.
  • Monthly product spend per customer with ARR of at least ¥10 million
  • Annual revenue per customer across all customers
Market Size / Share
CX/marketing suite market
Company share
202321.8%
202527.3%
Difference from the market leader
202313.5pt
20250.9pt
Number of employees
624 people
Quarter-on-quarter change31
Hiring planThe current fiscal year's hiring plan is largely on track as of Q3
Acquisition of treasury shares
¥500,000,000 (maximum)
Number of Shares1,100,000 shares (maximum)
Period14 August 2026 to 10 September 2026
MethodMarket purchases on the Tokyo Stock Exchange
Contents of this document
ItemDetails
Document typeFinancial results presentation
Fiscal Period CoveredQ3 FY2026
Net Sales¥11,919 million (YoY +21.2%)
Operating profit¥1,600 million (full-year forecast)
Gross Profit Margin72.5
Operating profit margin7.7
Results for the three months of the current quarterNet Sales ¥4,153 million (YoY +26.3%) / Adjusted operating profit ¥307 million
Full-year earnings forecastNet Sales ¥20,800 million / Adjusted operating profit ¥1,900 million / Operating profit ¥1,600 million
Key KPIsConsolidated ARR 非開示 (YoY +18.7%), NRR 108 %, Number of MAUs analyzed More than 1.2 billion people, Number of customers with ARR of at least ¥10 million 254 companies, Percentage of customers adopting multiple products Over 60%
Unit price and quantity metricsMonthly product spend per customer with ARR of at least ¥10 million, Annual revenue per customer across all customers
Number of employees624 people
Acquisition of treasury sharesNumber of Shares 1,100,000 shares (maximum) / Amount ¥500,000,000 (maximum) / Period 14 August 2026 to 10 September 2026 / Method Market purchases on the Tokyo Stock Exchange
Market Size / ShareMarket CX/marketing suite market / Company share 2023 21.8% / 2025 27.3% / Difference from the market leader 2023 13.5pt / 2025 0.9pt
New initiativesAgent Studio rollout, Integrated offering of a Customer Data platform, AI agents and professional services, Share repurchases
Items this document does not state (17)
Ordinary incomeNet incomeSelling, general and administrative expensesProgress against full-year forecastSelf-assessment against the planSegment resultsBreakdown of Factors Affecting the ChangeNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioCapital expendituresOrders received and order backlogKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The revenue forecast was raised as the multi-product and professional services strategies progressed smoothly. Meanwhile, profit at each level was revised downward because hiring progressed more favorably than initially expected, resulting in personnel expenses and other costs being incurred earlier, and because various costs that may arise going forward were conservatively incorporated into the forecast.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Financial Results Presentation for the Third Quarter of the Fiscal Year Ending December 2026 | PLAID,Inc. (4165) timely disclosure | Komori