Contents of this document
- Broader adoption
- Acquisition of major chains
- Sales partner initiatives
- Existing-customer expansion and upselling
- Cost structure improvement through efficiency measures
The company identifies the factors but does not state the amount attributable to each one.
- GMOデジタルラボ becoming a consolidated subsidiary on 1 July 2026
- Launch of the new GMO店舗AIO service (GMO Store AIO)
- Renewal of the AI recommendation engine
- Agent connectivity through MCP support
- ARR¥2,796 million+24.9%
- Customer Base18,191 Location+14.6%
- Average Revenue per Customer¥12,665+6.8%
- Customer churn rate1.3 %-1.2%
| Item | Details |
|---|---|
| Document type | Earnings presentation |
| Fiscal Period Covered | Second quarter of the fiscal year ending December 2026 |
| Net Sales | ¥1,427 million (YoY +23.8%) |
| Operating profit | ¥295 million (YoY +14.4%) |
| Ordinary income | ¥296 million (YoY +14.6%) |
| Net income | ¥206 million (YoY +20.2%) |
| Operating profit margin | 20.7 % |
| Results for the three months of the current quarter | Net Sales ¥717 million / Operating profit ¥137 million / Operating profit margin 19.2 % |
| Full-year earnings forecast | Net Sales ¥3,356 million / Operating profit ¥660 million / Ordinary income ¥651 million / Net income for the current fiscal year ¥428 million / Dividend per share ¥50.5 |
| Progress against full-year forecast | Net Sales 48.3 % / Operating profit 46.2 % / Ordinary income 46.3 % / Net income for the current fiscal year 48.9 % |
| Self-assessment against the plan | Ahead of plan |
| Breakdown of Factors Affecting the Change | Factors Broader adoption / Amount Not disclosed, Factors Acquisition of major chains / Amount Not disclosed, Factors Sales partner initiatives / Amount Not disclosed, Factors Existing-customer expansion and upselling / Amount Not disclosed, Factors Cost structure improvement through efficiency measures / Amount Not disclosed |
| Key KPIs | ARR ¥2,796 million (YoY +24.9%), Customer Base 18,191 Location (YoY +14.6%), Average Revenue per Customer ¥12,665 (YoY +6.8%), Customer churn rate 1.3 % (YoY -1.2%) |
| Unit price and quantity metrics | Customer Base 18,191 Location (YoY +14.6%) / Average Revenue per Customer ¥12,665 (YoY +6.8%) |
| Number of employees | GMO Digital Lab 84 people (as of March 2026) |
| Medium-term management plan targets | FY2028 ARR ¥4.5 billion or more / Customer Base 24,000 stores / Average Revenue per Customer ¥16,000 |
| Annual Dividend | ¥50.5 |
| Payout ratio | 65 % |
| Market Size / Share | Customer engagement DX market ¥9,451 billion (2030 forecast) / Businesses not yet using AIO More than 90% of businesses |
| New initiatives | GMOデジタルラボ becoming a consolidated subsidiary on 1 July 2026, Launch of the new GMO店舗AIO service (GMO Store AIO), Renewal of the AI recommendation engine, Agent connectivity through MCP support |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Revenue growth was driven by broader adoption, acquisition of major chains, efforts by sales partners, and expansion and upselling among existing customers. On the profit side, the company cited improvements in its cost structure through efficiency measures. The full-year forecast update and dividend increase resulted from GMOデジタルラボ becoming a consolidated subsidiary.