Komori
Earnings presentation4020BETREND CORPORATIONInformation and Communications, Services and Others

Financial Results Briefing Materials for the First Quarter of the Fiscal Year Ending December 2026

In the first quarter of the fiscal year ending December 2026, revenue declined 7.1% year on year, while operating profit and net profit for the quarter each swung from profit to a ¥62 million loss. Profit was weighed down by one-time costs, including database renewal costs, and higher SG&A expenses, primarily personnel-related costs.

Worth reading
72In focus
Scored from 5 of 6 sections
Direction
Deterioration
Direction inferred from the company’s description.
Scale
-67
¥ millions (year-on-year change in operating income)
Wording
Conditional
How definitive the wording is.

Contents of this document

Earnings presentationFirst quarter of the fiscal year ending December 20267 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥264 million-7.1%
Operating profit¥-62 million
Ordinary income¥-62 million
Net income¥-62 million
Gross Profit Margin32.5
Operating profit margin-23.7
Selling, general and administrative expenses¥148 million
Results for the three months of the current quarterRevenue of ¥264 million, operating loss of ¥62 million, ordinary loss of ¥62 million, and net loss for the quarter of ¥62 million. ARR (CRM total) was ¥955 million, Smart CRM ARR was ¥767 million, and the number of Smart CRM customer companies was 185.
Full-year earnings forecast
Net Sales
¥1,169 million
Cost of sales
¥733 million
Gross profit
¥436 million
Selling, general and administrative expenses
¥658 million
Operating profit
¥-222 million
Ordinary income
¥-222 million
Net income for the current fiscal year
¥-223 million
Progress against full-year forecast　通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales22.7
Personnel and development-related costs23.6
Personnel and development-related SG&A expenses23.5
Infrastructure-Related23.8
Marketing6.4
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
MMS was within the planned range. The new marketing initiatives scheduled for the first quarter were changed to begin from the second quarter onward. The overall assessment against the plan was Not disclosed.
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
  • Cost of sales
    Year-on-year change in amount34
  • Personnel expenses + outsourced development costs
    First quarter of the fiscal year ending December 202685
    Prior-year period79
  • Software amortization
    First quarter of the fiscal year ending December 202616
    Prior-year period10
  • Housing costs
    First quarter of the fiscal year ending December 202651
    Prior-year period29
  • Selling, general and administrative expenses
    Year-on-year change in amount13
Assumptions Underlying the Business OutlookThe assumptions used by the company in preparing its forecast.
SaaS revenue is expected to increase gradually toward the second half of the year because it is subscription-based. From the second quarter onward, the company expects an increase in inquiries for the new service “betrend Lite.” Numerical assumptions were Not disclosed.
New initiatives
  • Launch of the “betrend Agent-Ready Project” for the AI agent era and recruitment of PoC partners
  • Addition of Teraoka Seiko’s POS system “netDoA” to “betrend connect”
Key KPIsA metric the company considers important as a management benchmark.
  • ARR (CRM total)¥955 million
    Year on year against the same period last year-1.5%
  • ARR (Smart CRM)¥767 million
    Year on year against the same period last year+1.0%
  • ARR（MMS）¥188 million
    Year on year against the same period last year-10.4%
  • Number of Smart CRM customer companies185 companies
    Year on year against the same period last year+2.2%
  • Number of Smart CRM users3,692 10,000 people
  • Average monthly churn rateProvided by service
    Year on year against the same period last yearGenerally unchanged
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Smart CRM
Number of contracted companies
185 companies
Year on year against the same period last year+2.2%
Average Revenue per Customer
¥345 thousand
Compared with the end of the year-earlier period-1.2
Number of employees
110 people
As ofEnd of March 2026
Breakdown65 full-time employees, 8 officers, 7 outsourced personnel, and 30 overseas offshore personnel
Changes during the period and hiring planThe company expects to hire a small number of people
Contents of this document
ItemDetails
Document typeEarnings presentation
Fiscal Period CoveredFirst quarter of the fiscal year ending December 2026
Net Sales¥264 million (YoY -7.1%)
Operating profit¥-62 million
Ordinary income¥-62 million
Net income¥-62 million
Gross Profit Margin32.5
Operating profit margin-23.7
Selling, general and administrative expenses¥148 million
Results for the three months of the current quarterRevenue of ¥264 million, operating loss of ¥62 million, ordinary loss of ¥62 million, and net loss for the quarter of ¥62 million. ARR (CRM total) was ¥955 million, Smart CRM ARR was ¥767 million, and the number of Smart CRM customer companies was 185.
Full-year earnings forecastNet Sales ¥1,169 million / Cost of sales ¥733 million / Gross profit ¥436 million / Selling, general and administrative expenses ¥658 million / Operating profit ¥-222 million / Ordinary income ¥-222 million / Net income for the current fiscal year ¥-223 million
Progress against full-year forecastNet Sales 22.7 / Personnel and development-related costs 23.6 / Personnel and development-related SG&A expenses 23.5 / Infrastructure-Related 23.8 / Marketing 6.4
Self-assessment against the planMMS was within the planned range. The new marketing initiatives scheduled for the first quarter were changed to begin from the second quarter onward. The overall assessment against the plan was Not disclosed.
Breakdown of Factors Affecting the ChangeFactors Cost of sales / Year-on-year change in amount ¥34 million, Factors Personnel expenses + outsourced development costs / First quarter of the fiscal year ending December 2026 ¥85 million / Prior-year period ¥79 million, Factors Software amortization / First quarter of the fiscal year ending December 2026 ¥16 million / Prior-year period ¥10 million, Factors Housing costs / First quarter of the fiscal year ending December 2026 ¥51 million / Prior-year period ¥29 million, Factors Selling, general and administrative expenses / Year-on-year change in amount ¥13 million
Key KPIsIndicator name ARR (CRM total) / Value ¥955 million / Year on year against the same period last year ¥-1.5 million, Indicator name ARR (Smart CRM) / Value ¥767 million / Year on year against the same period last year ¥1 million, Indicator name ARR（MMS） / Value ¥188 million / Year on year against the same period last year ¥-10.4 million, Indicator name Number of Smart CRM customer companies / Value 185 companies / Year on year against the same period last year 2.2 companies, Indicator name Number of Smart CRM users / Value 3,692 10,000 people / Year on year against the same period last year Not disclosed, Indicator name Average monthly churn rate / Value Provided by service / Year on year against the same period last year Generally unchanged
Unit price and quantity metricsSmart CRM Number of contracted companies 185 companies / Average Revenue per Customer ¥345 thousand / Email marketing services Not disclosed
Number of employees110 people
Assumptions Underlying the Business OutlookSaaS revenue is expected to increase gradually toward the second half of the year because it is subscription-based. From the second quarter onward, the company expects an increase in inquiries for the new service “betrend Lite.” Numerical assumptions were Not disclosed.
New initiativesLaunch of the “betrend Agent-Ready Project” for the AI agent era and recruitment of PoC partners, Addition of Teraoka Seiko’s POS system “netDoA” to “betrend connect”
Items this document does not state (12)
Segment resultsNumber of stores and locationsRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogMarket Size / ShareKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The CRM service did not build MRR sufficiently after the cancellation of a major customer in the fourth quarter of the previous fiscal year, while revenue from customization services declined due to fewer new implementations and additional development projects. On the profit side, the company cited one-time costs included in cost of sales, such as initial costs related to renewing the database server cluster and overlapping fees for old and new contracts, as well as higher SG&A expenses, primarily personnel-related costs.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Financial Results Briefing Materials for the First Quarter of the Fiscal Year Ending December 2026 | BETREND CORPORATION (4020) timely disclosure | Komori