User-Centricity and Outstanding User Experience
First written in FY2016. 7 of 8 entries say "Restated". Latest entry: FY2025.
2 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「User Forward: Moving users’ lives further forward.」
The user-centric policy has continued as a materiality topic. - FY2024RestatedAnnual report
「User Forward: Moving users’ lives further forward.」
The Group has positioned solving users’ problems as a key theme and reaffirmed its user-centric policy among its materiality topics. - FY2024-Q2RestatedAnnual report
「The company is also working to enhance the value provided to users and diversify its revenue sources through partnerships and other arrangements with various partners.」
The Group has continued to seek to enhance the value it provides to users through partnerships. - FY2017RestatedAnnual report
「The Group has established the following three principles of conduct as its commitments to society, referred to as MF Values: User Focus, Technology Driven and Fairness.」
The principles of conduct centered on users, emphasizing technology and fairness toward stakeholders, have been clearly defined. - FY2017-Q3RestatedAnnual report
「In this environment, Money Forward has continued to focus on improving usability, including by increasing API integrations with financial services.」
The policy of prioritizing usability through increased API integrations was reiterated. - FY2017-Q2RestatedAnnual report
「Money Forward has continued to focus on improving usability, including by increasing API integrations with financial services.」
The policy of prioritizing improved usability continued to be demonstrated. - FY2017-Q1RestatedAnnual report
「Money Forward has focused on improving usability, including by increasing the number of integrations with financial services and releasing new features such as Money Forward Official Account, which allows users to easily view information within the app about the financial institutions where they hold accounts. As of the end of February 2017, the service had been adopted by more than 30 financial institutions.」
The policy of prioritizing improved usability continued to be demonstrated. - FY2016First statedAnnual report
「Based on its user-centric philosophy, the Group aims to eliminate inefficiencies in society through technology and provide outstanding user experiences, thereby supporting independent decision-making on financial and management matters and contributing to users’ lives and businesses moving forward, even if only slightly.」
The principles guiding conduct, including User Focus, and the basic approach to service development.