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Money Forward (3994) · InitiativeRestated

Enhancing functionality and usability based on customer feedback

First written in FY2016. 4 of 5 entries say "Restated". Latest entry: FY2024-Q2.

5entries
8years
0from disclosures
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ProgressHeldSoftenedWorseRestatedFY2016 – FY2024-Q22017: 220172018: 120182019: 020192020: 020202021: 020212022: 020222023: 120232024: 12024
Same theme, other companies
Developing products based on customer feedback and improving customer satisfactionA theme 9 companies write about · 0 as a headwind · 9 as a tailwind

5 other companies' latest entry also says "Restated".

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Full recordFilings, disclosures and news, newest first
  1. FY2024-Q2RestatedAnnual report

    「In addition to continuously improving functionality and strengthening integration among products, we expanded our sales and marketing capabilities. As a result, adoption of multiple products and adoption by larger companies have progressed, and ARPA (Note 3) has also increased.」

    Feature improvements and integration among products continue as means of addressing customer needs.
  2. FY2023-Q3RestatedAnnual report

    「We are also promoting ongoing feature improvements to existing products and stronger integration among products.」

    Feature improvements to existing products and integration among products continue.
  3. FY2017RestatedAnnual report

    「To continuously improve customer satisfaction, our group will continue to gather customer feedback broadly, carefully assess requests and specifications, and release products with improved features and usability at speed.」

    The approach of strengthening products through customer feedback collection, specification reviews and rapid releases remains in place.
  4. FY2017-Q1RestatedAnnual report

    「Money Forward has focused on improving usability, including by increasing the number of integrations with financial services and releasing new features such as Money Forward Official Account, which allows users to easily view information within the app about the financial institutions where they hold accounts. As of the end of February 2017, the service had been adopted by more than 30 financial institutions.」

    The initiative to improve usability through the release of new features was reaffirmed.
  5. FY2016First statedAnnual report

    「To continuously improve customer satisfaction, our group will continue to gather customer feedback broadly, carefully assess requests and specifications, and release products with improved features and usability at speed.」

    Collecting customer feedback, reviewing specifications and making rapid releases serve as the mechanism for strengthening our products.
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Enhancing functionality and usability based on customer feedback | Money Forward,Inc. (3994) | Komori