Announced details
Data breach countermeasures, cybersecurity, and measures to prevent internal misconduct and human error
374 people, or 74.8% of respondents (of 500), said their trust had declined; 380 people, or 76.0% (of 500), said they would take some form of action; 402 people, or 80.4% (of 500), said they would feel that the company’s response was insincere or would distrust it; 313 people, or 62.6% (of 500), had experienced actual harm or inconvenience
Chiyoda-ku, Tokyo (head office)
The impact of this initiative on business performance is minor. The company said it would promptly disclose any material impact on its outlook from the next fiscal year onward.
The company does not address Contract Value / Offering price.
Survey by Eltes Co., Ltd. (October 2026)
| Item | Details |
|---|---|
| Applicable area | Data breach countermeasures, cybersecurity, and measures to prevent internal misconduct and human error |
| Location | Chiyoda-ku, Tokyo (head office) |
| Quantitative Effects | 374 people, or 74.8% of respondents (of 500), said their trust had declined; 380 people, or 76.0% (of 500), said they would take some form of action; 402 people, or 80.4% (of 500), said they would feel that the company’s response was insincere or would distrust it; 313 people, or 62.6% (of 500), had experienced actual harm or inconvenience |
| Impact on Business Performance | The impact of this initiative on business performance is minor. The company said it would promptly disclose any material impact on its outlook from the next fiscal year onward. |
| Source | Survey by Eltes Co., Ltd. (October 2026) |
Items this document does not state (13)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To determine how the frequent data breaches at companies in recent years affect consumer awareness and purchasing behavior.