Focus on the CRM, ERP and DMP sectors
First written in FY2016. 7 of 13 entries say "Reframed", first in FY2018-Q1. Latest entry: FY2022-Q1.
No other company in this theme has enough history to compare yet.
- FY2022-Q1ReframedAnnual report
「From the first quarter of the current consolidated fiscal year, in executing the medium- to long-term plan beginning in the fiscal year ending March 2022, the Company partially reviewed the previous structure in which the organization and business segments were aligned. The segment previously reported as the Business Applications segment through the previous consolidated fiscal year was divided, according to its business activities, into two business segments: the Platform segment and the Salesforce segment,」
The former Business Applications segment was reorganized into the Platform segment and the Salesforce segment in line with the medium- to long-term plan beginning in the fiscal year ending March 2022. - FY2021ReframedAnnual report
「In addition, performance had deteriorated as system investment costs increased after investment in product development failed to deliver results. From the fiscal year ending March 2020, the Company changed direction, seeking to improve performance by ending product development and returning to its core business of supporting the implementation of cloud-based applications.」
The policy has shifted from focusing on priority areas and proprietary product development to explicitly ending product development and returning to cloud-based application implementation support. - FY2021-Q1ReframedAnnual report
「The Business Applications segment identified DX (Note 1) as a key priority and newly entered into a sales agency agreement with Red Hat, an open-source enterprise software company, while continuing to advance its marketing and sales activities.」
The focus has shifted from the previous description of priority areas such as CXM to a description centered on DX, with the sales agency agreement with Red Hat presented as the means of pursuing it. - FY2020The re-description of priority areas coexists with the description of the discontinuation of Voxer OMS.Annual report
「The Business Applications segment identified e-commerce/CRM, product information management (PIM), sales management and IoT/Big Data as priority areas for the current fiscal year and is building its technological capabilities while pursuing collaboration with Contentserv, Salesforce.com, Talend and Amazon. In addition to reselling these partners’ products and providing implementation support services, the segment focused on developing and selling its own cloud-based product, Voxer OMS, with sales expected in the following fiscal year. The segment had also been developing its own omnichannel order management solution, Voxer OMS, but reviewed this business, discontinued development of its proprietary products and carried out an organizational reorganization.」
While describing the priority areas and expected sales of Voxer OMS in the following fiscal year, a separate performance discussion also describes the discontinuation of development of proprietary products, including Voxer OMS, and the organizational reorganization. - FY2020-Q3RestatedAnnual report
「The Company identified customer experience management (CXM) (Note 1) as a priority area, newly entered into a sales agency agreement with Acquia, a CMS solution vendor, and increased staffing for marketing and sales activities. However, substantial increases in man-hours occurred under certain software development contracts, resulting in the recognition of a provision for loss on orders. The Company had also been developing its own omnichannel order management solution, Voxer OMS, but reviewed this business, discontinued development of its proprietary products and carried out an organizational reorganization.」
While continuing its policy of focusing on CXM as a priority area, the Company also continues to describe the discontinuation of development of proprietary products, including Voxer OMS, and the organizational reorganization. - FY2020-Q2ReframedAnnual report
「The Business Applications segment identified customer experience management (CXM) (Note 1) as a priority area, and increased staffing for consultant training, marketing and sales activities. However, substantial increases in man-hours occurred under certain software development contracts, resulting in the recognition of a provision for loss on orders. The segment had also been developing its own omnichannel order management solution, Voxer OMS, but reviewed this business, discontinued development of its proprietary products and carried out an organizational reorganization.」
The policy has been revised to focus on CXM while advancing consultant training and increasing marketing and sales staff, and to discontinue development of proprietary products, including Voxer OMS, and carry out an organizational reorganization. - FY2020-Q1ReframedAnnual report
「The Business Applications segment has identified customer experience management (CXM) (Note 2) as a priority area. It sells Contentserv, a PIM/DAM (Note 3) solution that enhances product experience value, while developing its own omnichannel order management solution, Voxer OMS.」
The description has been revised from the previous priority areas of e-commerce/CRM, PIM, sales management and IoT/Big Data to a structure centered on CXM, with sales of PIM/DAM solutions and in-house development of Voxer OMS. - FY2019-Q3RestatedAnnual report
「In the business applications segment, we have identified e-commerce/CRM, product information management (PIM), sales management and IoT/Big Data as priority areas for the current fiscal year, are building our technological capabilities, and are advancing collaboration with Contentserv, Salesforce.com, Talend, Domo and Amazon.」
The Company continues with the reconfigured priority areas replacing the traditional CRM, ERP and DMP, as well as collaboration with partners. - FY2019-Q2RestatedAnnual report
「In the business applications segment, we have identified e-commerce/CRM, product information management (PIM), sales management and IoT/Big Data as priority areas for the current fiscal year, are building our technological capabilities, and are advancing collaboration with Contentserv, Salesforce.com, Talend, Domo and Amazon.」
The Company continues its policy of focusing on e-commerce/CRM, PIM, sales management and IoT/Big Data as priority areas for the current fiscal year and collaborating with multiple partners. - FY2019-Q1ReframedAnnual report
「In the business applications segment, we have identified e-commerce/CRM, product information management (PIM), sales management and IoT/Big Data as priority areas for the current fiscal year, are building our technological capabilities, and are advancing collaboration with Contentserv, Salesforce.com, Talend, Domo and Amazon.」
The Company has added product information management (PIM) to its traditional priority areas, expanding the composition of its priority areas. - FY2018-Q1ReframedAnnual report
「In the business and web applications segment, we have identified e-commerce/CRM, sales management and IoT/Big Data as priority areas for the current fiscal year, are building our technological capabilities, and are advancing collaboration with Salesforce.com, Talend, Domo and Amazon.」
The description of the priority areas has shifted from the traditional CRM, ERP and DMP to e-commerce/CRM, sales management and IoT/Big Data for the current fiscal year. - FY2017RestatedAnnual report
「In our business and web applications segment, we develop cloud-based business software with CRM, ERP and DMP as our priority areas.」
The Company continues to describe CRM, ERP and DMP as the 3 priority areas of its cloud business. - FY2016First statedAnnual report
「The target areas for the cloud-based business software on which this business focuses are customer relationship management (CRM), enterprise resource planning (ERP) and data management (DMP).」
The Company identifies CRM, ERP and DMP as the 3 target areas of its cloud business.