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Other Disclosures3930Hatena Co.,Ltd.Information and Communications, Services and Others

Hatena begins a proof-of-concept with Pop Insight Company for a “qualitative data warehouse” that turns spoken feedback into an asset using the toitta spoken-feedback platform

はてな has begun a proof-of-concept with Members Co.,Ltd.'s PopInsight Company for a “qualitative data warehouse” that uses the AI interview analysis SaaS “toitta” to accumulate and classify customer feedback for cross-sectional analysis. The two companies aim to commercialize the offering and jointly provide sales, implementation and operational support.

Worth reading
61In focus
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Direction
Improvement
Direction inferred from the company’s description.
Scale
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Displayed only when the document provides numerical figures.
Wording
Avoiding a definitive answer
How definitive the wording is.

Announced details

toittaQualitative data warehouse
Applicable field (uses covered by this announcement)

UX research, UX design, marketing research, product improvement, specification planning, business development and marketing growth

Launch date24 August 2026 (the date collaboration and the proof-of-concept actually began)
What the company reported numerically
Usage history

PopInsight Company's cumulative research results: more than 2,000 companies and over 20,000 research projects

Relationship between the counterparty and the company
Hatena Co.,Ltd.3930
Relationship with the Company

The companies are collaborating on the proof-of-concept for a qualitative data warehouse using toitta. They aim to jointly commercialize the offering and provide sales, implementation and operational support.

CounterpartyMembers Co.,Ltd.'s PopInsight Company

Location: Harumi Island Triton Square Office Tower X, 37th Floor (reception on the 35th Floor), 1-8-10 Harumi, Chuo-ku, Tokyo. Company President: Hisakawa Ryoma (久川竜馬). An in-house specialist organization of Members Co.,Ltd. that provides services to improve results through specialist UX research and UX design teams. It has conducted research for more than 2,000 companies, with a cumulative total of more than 20,000 research projects.

Location (as indicated in this announcement)

Harumi Island Triton Square Office Tower X, 37th Floor (reception on the 35th Floor), 1-8-10 Harumi, Chuo-ku, Tokyo

Impact on Business Performance

The impact on results for the current fiscal year is expected to be immaterial. If a revision becomes necessary, timely disclosure will be made.

The company does not address Contract Value / Offering price.

Source (materials cited by the company)

Nielsen Norman Group(NN/g)

New pilot customer

Seeking companies to participate in the proof-of-concept

Announced details
ItemDetails
Names of Products / Services Coveredtoitta, Qualitative data warehouse
CounterpartyMembers Co.,Ltd.'s PopInsight Company
Counterparty overviewLocation: Harumi Island Triton Square Office Tower X, 37th Floor (reception on the 35th Floor), 1-8-10 Harumi, Chuo-ku, Tokyo. Company President: Hisakawa Ryoma (久川竜馬). An in-house specialist organization of Members Co.,Ltd. that provides services to improve results through specialist UX research and UX design teams. It has conducted research for more than 2,000 companies, with a cumulative total of more than 20,000 research projects.
Relationship with the CompanyThe companies are collaborating on the proof-of-concept for a qualitative data warehouse using toitta. They aim to jointly commercialize the offering and provide sales, implementation and operational support.
Launch date24 August 2026 (the date collaboration and the proof-of-concept actually began)
Applicable areaUX research, UX design, marketing research, product improvement, specification planning, business development and marketing growth
LocationHarumi Island Triton Square Office Tower X, 37th Floor (reception on the 35th Floor), 1-8-10 Harumi, Chuo-ku, Tokyo
Usage historyPopInsight Company's cumulative research results: more than 2,000 companies and over 20,000 research projects
Impact on Business PerformanceThe impact on results for the current fiscal year is expected to be immaterial. If a revision becomes necessary, timely disclosure will be made.
SourceNielsen Norman Group(NN/g)
New pilot customerSeeking companies to participate in the proof-of-concept
Items this document does not state (8)
Contract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative Effects

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The initiative is intended to address the difficulty of using past customer feedback as an asset because the results of interview research remain confined to individual projects. By accumulating and organizing spoken feedback, the companies aim to enable faster and more informed decision-making on product improvements and specifications.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Hatena begins a proof-of-concept with Pop Insight Company for a “qualitative data warehouse” that turns spoken feedback into an asset using the toitta spoken-feedback platform | Hatena Co.,Ltd. (3930) timely disclosure | Komori