Announced details
Customer support, AI, robotics, customer operations support, BPaaS
Tayori accounts: More than 70,000. Total applicants for the past 2 conferences: 1,068 people.
Speakers and featured participants at an event hosted by Tayori, which is operated by PR TIMES. No capital or personnel relationship is stated.
Osawa Masahiko (大澤正彦), associate professor in the Department of Information Science, College of Humanities and Sciences, Nihon University, and director of the Research Institute for Next Generation Society (RINGS), and Kiritani Go (桐谷豪), executive officer, CSO and head of the Business Division at kubell, Inc., are listed as speakers. kubell provides the business chat service “Chatwork” and operates a BPaaS business. Its location, capital and year of establishment are not provided.
Online stream (Zoom Webinar)
Participation fee: Free
The company does not address Contract Value / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Tayori, Customer Support Conference 2026 Fall |
| Counterparty | Nihon University, kubell, Inc. |
| Counterparty overview | Osawa Masahiko (大澤正彦), associate professor in the Department of Information Science, College of Humanities and Sciences, Nihon University, and director of the Research Institute for Next Generation Society (RINGS), and Kiritani Go (桐谷豪), executive officer, CSO and head of the Business Division at kubell, Inc., are listed as speakers. kubell provides the business chat service “Chatwork” and operates a BPaaS business. Its location, capital and year of establishment are not provided. |
| Relationship with the Company | Speakers and featured participants at an event hosted by Tayori, which is operated by PR TIMES. No capital or personnel relationship is stated. |
| Offering price | Participation fee: Free |
| Launch date | 25 November 2026 (Wednesday), 11:30–17:00 (scheduled) |
| Applicable area | Customer support, AI, robotics, customer operations support, BPaaS |
| Location | Online stream (Zoom Webinar) |
| Usage history | Tayori accounts: More than 70,000. Total applicants for the past 2 conferences: 1,068 people. |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To provide people involved in customer support with an opportunity to consider the future of their work through practical experience from the field and insights from across industries.