Announced details
2 videos published. Other usage results are not disclosed.
Participants and discussion partners in the interview videos. Capital, personnel, and business relationships are not disclosed.
スタートスイッチ株式会社’s representative director is Suzuki Shohei (鈴木奨平). The company is involved in customer support services and organizational development using AI. ハイウエア株式会社’s representative is Higuchi Keiichiro (樋口恵一郎). He has long been involved in research into and implementation of FAQs and peripheral AI technologies. Other information, including location, capital, and year of establishment, is not disclosed.
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Tayori, Tayori Blog, Tayori official YouTube channel |
| Counterparty | スタートスイッチ株式会社, ハイウエア株式会社 |
| Counterparty overview | スタートスイッチ株式会社’s representative director is Suzuki Shohei (鈴木奨平). The company is involved in customer support services and organizational development using AI. ハイウエア株式会社’s representative is Higuchi Keiichiro (樋口恵一郎). He has long been involved in research into and implementation of FAQs and peripheral AI technologies. Other information, including location, capital, and year of establishment, is not disclosed. |
| Relationship with the Company | Participants and discussion partners in the interview videos. Capital, personnel, and business relationships are not disclosed. |
| Launch date | 31 August 2026 (launch of video content distribution, actual); 17 August 2026 (Tayori Blog redesign, actual) |
| Applicable area | Customer Support, Support DX, FAQ operations, Use of AI, Customer experience (CX), Employee experience (EX) |
| Usage history | 2 videos published. Other usage results are not disclosed. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To expand opportunities for people involved in customer support to access information by delivering expert insights, companies’ practical experience, and know-how useful in day-to-day work through video content as well.