Announced details
ITreview Score: 45.0; user satisfaction: 4.5. Satisfaction in the FAQ system category: 4.4; satisfaction with generative AI features: 4.5.
More than 70,000 accounts (the date is not specified). A total of 45 reviews on ITreview.
PR TIMES operates Tayori, while ITreview evaluated and recognized it based on user reviews.
One of Japan’s largest IT product review platforms. The operator’s location, representative, capital and year of establishment are not stated in this document.
ITreview The Best Software by Category 2026, FAQ system category
ITreview
8F, Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo (PR TIMES headquarters)
Available from the free plan. Specific pricing: Not disclosed.
The company does not address Contract Value / Impact on Business Performance.
ITreview、ITreview The Best Software in Japan 2026
| Item | Details |
|---|---|
| Names of Products / Services Covered | Tayori, The Best Software by Category 2026 |
| Counterparty | ITreview |
| Counterparty overview | One of Japan’s largest IT product review platforms. The operator’s location, representative, capital and year of establishment are not stated in this document. |
| Relationship with the Company | PR TIMES operates Tayori, while ITreview evaluated and recognized it based on user reviews. |
| Offering price | Available from the free plan. Specific pricing: Not disclosed. |
| Launch date | Service has been offered since 2015 (track record). |
| Applicable area | FAQ systems, Customer Support, Internal operations |
| Award/certification name | ITreview The Best Software by Category 2026, FAQ system category |
| Awarding / certifying body | ITreview |
| Location | 8F, Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo (PR TIMES headquarters) |
| Quantitative Effects | ITreview Score: 45.0; user satisfaction: 4.5. Satisfaction in the FAQ system category: 4.4; satisfaction with generative AI features: 4.5. |
| Usage history | More than 70,000 accounts (the date is not specified). A total of 45 reviews on ITreview. |
| Source | ITreview、ITreview The Best Software in Japan 2026 |
Items this document does not state (5)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.It received the highest ITreview Score in the FAQ system category based on reviews posted between April 2025 and March 2026.