Announced details
Customer support, customer experience, hospitality, entertainment, AI utilization, organizational development
Tayori has more than 70,000 accounts; the previous conference had more than 500 participants
They are introduced as speakers and collaborators for the Tayori conference operated by PR TIMES. No capital or personnel relationship is stated.
Hoshino Resorts is one of Japan’s leading hospitality brands. No detailed company profiles are provided for Mercari,Inc. or Timee,Inc. Kano (加納) is a member of the comedy duo A Masso.
8F, Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo (PR TIMES headquarters)
Participation fee: Free
No impact on financial results is provided
The company does not address Contract Value.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Tayori, Customer Support Conference 2026 Spring |
| Counterparty | Hoshino Resorts, Mercari,Inc., Timee,Inc., Kano (加納) of A Masso |
| Counterparty overview | Hoshino Resorts is one of Japan’s leading hospitality brands. No detailed company profiles are provided for Mercari,Inc. or Timee,Inc. Kano (加納) is a member of the comedy duo A Masso. |
| Relationship with the Company | They are introduced as speakers and collaborators for the Tayori conference operated by PR TIMES. No capital or personnel relationship is stated. |
| Offering price | Participation fee: Free |
| Launch date | 10 June 2026 (scheduled; live broadcast); 18 June 2026 (scheduled; archived broadcast) |
| Applicable area | Customer support, customer experience, hospitality, entertainment, AI utilization, organizational development |
| Location | 8F, Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo (PR TIMES headquarters) |
| Usage history | Tayori has more than 70,000 accounts; the previous conference had more than 500 participants |
| Impact on Business Performance | No impact on financial results is provided |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To explore ways for customer support teams to create value through the customer experience in their day-to-day response operations and consider the new role of customer support in the age of AI.