Risk of Cloud Service Outages and Customer Information Leakage
First written in FY2018. 3 of 5 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2025: 12 of 60 companies on the "Worse" side.
70 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「In response to the above risks, the Group carefully evaluates resilience to natural disasters, power outages, fires and other disasters, as well as security, when selecting the data centres used as its service infrastructure. It also uses multiple data centres to diversify risk.」
Reiterates measures to address the risks of cloud service outages and information leaks through risk diversification using multiple data centres and backup and restoration systems. - FY2023RestatedAnnual report
「In response to the above risks, the Group carefully evaluates resilience to natural disasters, power outages, fires and other disasters, as well as security, when selecting the data centres used as its service infrastructure. It also uses multiple data centres to diversify risk. In addition, the Group seeks to mitigate risks in emergencies by maintaining a system under which backup data is secured regularly, restored in an emergency, and services can be resumed as quickly as possible.」
Reiterates measures to address the risks of cloud service outages and information leaks through multiple data centres, regular backups, and systems for data restoration and early service resumption. - FY2021MitigatedAnnual report
「In response to the above risks, the Group carefully evaluates resilience to natural disasters, power outages, fires and other disasters, as well as security, when selecting the data centres used as its service infrastructure. It also uses multiple data centres to diversify risk. In addition, the Group seeks to mitigate risks in emergencies by maintaining a system under which backup data is secured regularly, restored in an emergency, and services can be resumed as quickly as possible.」
Describes specific measures to address the risks of cloud service outages and information leaks, including risk diversification through multiple data centres, regular backups, and systems for data restoration and early service resumption. - FY2019RestatedAnnual report
「If internet communication networks are disrupted by a natural disaster or accident, cloud services cannot be provided. Cloud services may also be suspended because of temporary server overload caused by an unexpected sharp increase in access, or hardware or software failures at the Company or its business partners.」
Reiterates the risk of cloud service suspensions caused by network disruptions, surges in access, and hardware or software malfunctions. - FY2018First statedAnnual report
「If internet communication networks are disrupted by a natural disaster or accident, cloud services cannot be provided. Cloud services may also be suspended because of temporary server overload caused by an unexpected sharp increase in access, or hardware or software failures at the Company or its business partners.」
Describes the possibility of service outages caused by network disruptions, surges in access, and hardware or software failures, as well as information leakage or data deletion caused by viruses, unauthorized access, or human error.