Komori
Neojapan (3921) · InitiativeRestated

Improving Support Service Contract Rates through a Customer Support Site

First written in FY2018-Q1. 3 of 4 entries say "Restated". Latest entry: FY2018.

4entries
2years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2018-Q1 – FY20182017: 320172018: 12018
Same theme, other companies
Expanding the Subscription Customer Base and Improving Retention RatesA theme 33 companies write about · 1 as a headwind · 34 as a tailwind

6 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 33 companies compared. The sentences above are computed from all 33.
Full recordFilings, disclosures and news, newest first
  1. FY2018RestatedAnnual report

    「Against this backdrop, to improve the support service contract rate, the company established a customer support site within the desknet's NEO product site, enabling support service customers to have license keys automatically reissued and download offline help.」

    The company is reiterating the establishment of a support site to improve the support service contract rate and the functions available to contracted customers.
  2. FY2018-Q3RestatedAnnual report

    「Against this backdrop, to improve the support service contract rate, the company established a customer support site within the desknet's NEO product site, enabling support service customers to have license keys automatically reissued and download offline help.」

    The company is reiterating the establishment of a customer support site to improve the support service contract rate and the functions available to contracted customers.
  3. FY2018-Q2RestatedAnnual report

    「To improve the support service contract rate, the company established a customer support site within the desknet's NEO product site, enabling support service customers to have license keys automatically reissued and download offline help.」

    The company is reiterating the establishment of a customer support site to improve the support service contract rate and the functions available to contracted customers.
  4. FY2018-Q1First statedAnnual report

    「To improve the support service contract rate, the Company established a customer support site within the desknet's NEO product site, enabling support service subscribers to have license keys automatically reissued and to download offline help.」

    Established a support site within the desknet's NEO product site to improve support service contract rates, providing automatic license-key reissuance and offline-help downloads for subscribers.
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