Announced details
A significant reduction in the time required for data compilation and analysis (specific figures not disclosed)
desknet's NEO had more than 5.4 million users in cumulative sales as of March 2026, comprising cloud-version contract users and cumulative package-version sales users. The number of users at the companies implementing the system in this case is not disclosed.
ファーストキッチン株式会社 and ウェンディーズ・ジャパン株式会社 are companies that have adopted desknet's NEO and AppSuite. パナソニック デジタル株式会社 is an implementation support partner. Capital and personnel relationships are not disclosed.
ファーストキッチン株式会社 is headquartered in Nishi-Shinjuku, Shinjuku-ku, Tokyo. Its representative director and president is Shisen Osamu (紫関 修), and the company was established in September 1977. It operates stores in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gunma, Nagano, Aichi, Gifu, Toyama, Osaka, Kyoto, Hyogo, Wakayama, Shiga and Fukuoka. パナソニック デジタル株式会社 is headquartered in Kita-ku, Osaka and Chuo-ku, Tokyo. Its representative director, president and executive officer is Abe Yutaka (阿部 裕), and the company was established in February 1999. Information on ウェンディーズ・ジャパン株式会社 is not disclosed.
ファーストキッチン株式会社's headquarters: 2nd Floor, Nishi-Shinjuku IK Building, 4-5-6 Nishi-Shinjuku, Shinjuku-ku, Tokyo. Store locations: Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gunma, Nagano, Aichi, Gifu, Toyama, Osaka, Kyoto, Hyogo, Wakayama, Shiga and Fukuoka.
The implementation is expected to contribute to greater operational efficiency and improved customer satisfaction, but the impact on revenue and profit is not disclosed.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | desknet's NEO, AppSuite |
| Counterparty | ウェンディーズ・ジャパン株式会社, ファーストキッチン株式会社, Panasonic Digital Co., Ltd. |
| Counterparty overview | ファーストキッチン株式会社 is headquartered in Nishi-Shinjuku, Shinjuku-ku, Tokyo. Its representative director and president is Shisen Osamu (紫関 修), and the company was established in September 1977. It operates stores in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gunma, Nagano, Aichi, Gifu, Toyama, Osaka, Kyoto, Hyogo, Wakayama, Shiga and Fukuoka. パナソニック デジタル株式会社 is headquartered in Kita-ku, Osaka and Chuo-ku, Tokyo. Its representative director, president and executive officer is Abe Yutaka (阿部 裕), and the company was established in February 1999. Information on ウェンディーズ・ジャパン株式会社 is not disclosed. |
| Relationship with the Company | ファーストキッチン株式会社 and ウェンディーズ・ジャパン株式会社 are companies that have adopted desknet's NEO and AppSuite. パナソニック デジタル株式会社 is an implementation support partner. Capital and personnel relationships are not disclosed. |
| Launch date | Already introduced (specific start date: Not disclosed) |
| Applicable area | Information sharing between stores and headquarters, Application and reporting processes, Information sharing and communication, Operational efficiency and paperless processes, Schedule management |
| Location | ファーストキッチン株式会社's headquarters: 2nd Floor, Nishi-Shinjuku IK Building, 4-5-6 Nishi-Shinjuku, Shinjuku-ku, Tokyo. Store locations: Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gunma, Nagano, Aichi, Gifu, Toyama, Osaka, Kyoto, Hyogo, Wakayama, Shiga and Fukuoka. |
| Location scale | The number of stores is not disclosed. The company lists 16 prefectures and metropolitan areas in which it operates. |
| Quantitative Effects | A significant reduction in the time required for data compilation and analysis (specific figures not disclosed) |
| Usage history | desknet's NEO had more than 5.4 million users in cumulative sales as of March 2026, comprising cloud-version contract users and cumulative package-version sales users. The number of users at the companies implementing the system in this case is not disclosed. |
| Impact on Business Performance | The implementation is expected to contribute to greater operational efficiency and improved customer satisfaction, but the impact on revenue and profit is not disclosed. |
Items this document does not state (7)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.A replacement was required because support for the previous groupware system was ending. The implementation is intended to eliminate problems caused by capacity constraints on the previous system's server, the burden of application and reporting processes centered on paper and spreadsheets, and the workload involved in compiling data at headquarters.