Announced details
Information sharing, internal communication, operational efficiency, work-style reform, telework and digital transformation. Organizations and groups, including small and medium-sized enterprises, large companies, local governments and government agencies.
More than 5.4 million users as of March 2026 (the combined total of cloud-version contracted users and cumulative package-version users sold)
desknet's NEO is listed on ITreview and is subject to user reviews and ranking evaluations. No capital or personnel relationship is disclosed.
Head office: Minato-ku, Tokyo; Representative Director and President: Kurono Genta (黒野源太). Operates ITreview, an IT product comparison and review site.
10th place in the TOP100 of “Best Software in Japan 2026”; recognized in the category “Groupware”; recognized in the category “Workflow Systems”
ITreview (operated by アイティクラウド株式会社)
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
ITreview’s “Best Software in Japan 2026” and reviews published on ITreview (412 reviews as of 19 May 2026)
| Item | Details |
|---|---|
| Names of Products / Services Covered | desknet's NEO |
| Counterparty | アイティクラウド株式会社 (operator of ITreview) |
| Counterparty overview | Head office: Minato-ku, Tokyo; Representative Director and President: Kurono Genta (黒野源太). Operates ITreview, an IT product comparison and review site. |
| Relationship with the Company | desknet's NEO is listed on ITreview and is subject to user reviews and ranking evaluations. No capital or personnel relationship is disclosed. |
| Launch date | 1999 (desknet's NEO market entry record) |
| Applicable area | Information sharing, internal communication, operational efficiency, work-style reform, telework and digital transformation. Organizations and groups, including small and medium-sized enterprises, large companies, local governments and government agencies. |
| Award/certification name | 10th place in the TOP100 of “Best Software in Japan 2026”; recognized in the category “Groupware”; recognized in the category “Workflow Systems” |
| Awarding / certifying body | ITreview (operated by アイティクラウド株式会社) |
| Usage history | More than 5.4 million users as of March 2026 (the combined total of cloud-version contracted users and cumulative package-version users sold) |
| Source | ITreview’s “Best Software in Japan 2026” and reviews published on ITreview (412 reviews as of 19 May 2026) |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The ranking was based on the ITreview Score, calculated using reviews submitted by actual users between April 2025 and March 2026, as well as satisfaction, ease of use, support quality, number of reviews, search volume and other factors. The company states that customer feedback led to the recognition.