Cloud-Based, Monthly Subscription Provision of Call Center Functionality
First written in FY2016. 23 of 24 entries say "Restated". Latest entry: FY2026-H1.
15 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「There were no material changes to the nature of the businesses operated by the company during the current interim accounting period.」
The company has reaffirmed that there has been no material change to its business centered on cloud services. - FY2025RestatedAnnual report
「The company provides cloud services that seamlessly connect communication data between companies and users over the internet on a monthly subscription basis.」
The company continues to operate a business model providing cloud services related to call centers and marketing on a monthly subscription basis over the internet. - FY2023RestatedAnnual report
「The company provides cloud services that seamlessly connect communication data between companies and users over the internet on a monthly subscription basis.」
The company continues to operate a business model providing call center-related systems and marketing systems on a cloud-based, monthly subscription basis. - FY2023-Q3RestatedAnnual report
「There were no material changes in the nature of the businesses conducted by the Company during the first nine months of the current fiscal year.」
The company has reaffirmed that there has been no material change to its business centered on cloud services. - FY2022RestatedAnnual report
「The company develops systems required for call centers, including IP (Note 1) telephone exchange systems and customer information management systems, and provides them as cloud services over the internet on a monthly subscription basis.」
The company continues to operate a business model providing systems for call centers on a cloud-based, monthly subscription basis. - FY2022-Q3RestatedAnnual report
「There were no material changes in the nature of the businesses conducted by the Company during the first nine months of the current fiscal year.」
The company has reaffirmed that there has been no material change to its business centered on cloud services. - FY2022-Q2RestatedAnnual report
「There were no material changes to the nature of the businesses operated by the company during the cumulative second quarter.」
The company has reaffirmed that there has been no material change to its business centered on cloud services. - FY2021-Q3RestatedAnnual report
「There were no material changes in the nature of the businesses conducted by the Company during the first nine months of the current fiscal year.」
The company has reaffirmed that there has been no material change to its business centered on cloud services. - FY2021-Q2RestatedAnnual report
「There were no material changes to the nature of the businesses operated by the company during the cumulative second quarter.」
The company has reaffirmed that there has been no material change to its business centered on cloud services. - FY2021-Q1RestatedAnnual report
「There were no material changes in the nature of the businesses operated by the Company during the cumulative first quarter under review.」
The company has reaffirmed that there has been no material change to its cloud-centered business. - FY2020-Q3RestatedAnnual report
「There were no material changes in the nature of the businesses conducted by the Company during the first nine months of the current fiscal year.」
The company has reaffirmed that there has been no material change to its business centered on cloud services for call centers. - FY2020-Q2RestatedAnnual report
「There were no material changes to the nature of the businesses operated by the company during the cumulative second quarter.」
The company has reaffirmed that there has been no material change to its business centered on cloud services for call centers. - FY2020-Q1RestatedAnnual report
「There were no material changes in the nature of the businesses operated by the Company during the cumulative first quarter under review.」
The company has reaffirmed that there has been no material change to its business centered on cloud services for call centers. - FY2019RestatedAnnual report
「As cloud services, the company provides, over networks such as the internet, the functions required for call centers, including IP (Note 1) telephone exchange systems and customer information management systems, on a monthly subscription basis.」
The company continues to operate a business model providing its 4 main services on a cloud-based, monthly subscription basis. - FY2019-Q3RestatedAnnual report
「Under these conditions, the company increased sales by providing various cloud services for call centers, particularly essential telephony services. For its core products, including @nyplace, an inbound service that provides telephone exchange functions over the cloud using an IP network, and COLLABOS PHONE, a service that provides telephone exchange functions over the cloud using a softphone based on an internet connection, the company increased the number of contracted channels through new contracts and other measures. In its customer information management services, the number of contracted IDs for COLLABOS CRM, a cloud-based inbound customer management system specialized for call center operations, declined due to contract expirations. However, through the provision of total solutions combining these services with telephony services, including COLLABOS CRM Outbound Edition, a cloud-based outbound customer management system specialized for call center operations, the company contributed to overall sales.」
There has been no material change to the model of providing cloud services for call centers by combining telephony services with customer information management services. - FY2019-Q2RestatedAnnual report
「There were no material changes to the nature of the businesses operated by the company during the cumulative second quarter.」
The company has reaffirmed that there has been no material change to its business centered on cloud services for call centers. - FY2018RestatedAnnual report
「As cloud services, the company provides, over networks such as the internet, the functions required for call centers, including IP (Note 1) telephone exchange systems and customer information management systems, on a monthly subscription basis.」
The company continues to operate a business model providing its 4 main services on a cloud-based, monthly subscription basis. - FY2018-Q3RestatedAnnual report
「There were no material changes in the nature of the businesses conducted by the Company during the first nine months of the current fiscal year.」
The company has reaffirmed that there has been no material change to its business centered on cloud services for call centers. - FY2018-Q2RestatedAnnual report
「There were no material changes to the nature of the businesses operated by the company during the cumulative second quarter.」
The company has reaffirmed that there has been no material change to its cloud-centered business. - FY2018-Q1RestatedAnnual report
「There were no material changes in the nature of the businesses operated by the Company during the cumulative first quarter under review.」
The company has made clear that there has been no material change to its business and reaffirmed its cloud-centered business model. - FY2017RestatedAnnual report
「For companies that operate or are considering establishing call centers such as customer consultation offices and product inquiry centers, the company provides, as cloud services over networks such as the internet, the functions required for call centers, including IP telephone exchange systems and customer information management systems, on a monthly subscription basis.」
The company continues to operate a business model providing its 4 main services on a cloud-based, monthly subscription basis. - FY2017-Q3RestatedAnnual report
「Under these conditions, the company continues to provide cloud services for call centers. Sales have progressed steadily, led by its core product, @nyplace, an inbound service that provides telephone exchange functions over the cloud using an IP network. Its user-friendly products, including COLLABOS PHONE, COLLABOS CRM and COLLABOS CRM Outbound Edition, also performed steadily.」
The company continues to provide cloud services for call centers and its main product lineup, with no material change to its business model. - FY2017-Q2RestatedAnnual report
「Under these conditions, the company provides cloud services for call centers. Sales have progressed steadily, led by its core product, @nyplace, an inbound service that provides telephone exchange functions over the cloud using an IP network. Although COLLABOS PHONE, a service that provides telephone exchange functions over the cloud using a softphone based on an internet connection, experienced a temporary decline in the number of contracted channels (the number of simultaneous line connections), user-friendly products including COLLABOS CRM, a cloud-based inbound customer management system specialized for call center operations, and COLLABOS CRM Outbound Edition, a cloud-based outbound customer management system specialized for call center operations, also performed steadily. As a result, sales for the cumulative second quarter amounted to ¥865.263 million, up 11.9% year on year.」
The company continues to provide cloud services for call centers and its main product lineup. No material change has been made to the business, effectively reaffirming the service model. - FY2016First statedAnnual report
「For companies that operate or are considering establishing call centers such as customer consultation offices and product inquiry centers, the company provides, as cloud services over networks such as the internet, the functions required for call centers, including IP telephone exchange systems and customer information management systems, on a monthly subscription basis.」
The business model is cloud-based and subscription-based, eliminating the need for large-scale individual capital investment and reducing implementation costs and lead times.