Corporate Philosophy and Responding to Customer Needs Centered on Cloud Services, VoIP, and Call Centers
First written in FY2017. 17 of 19 entries say "Restated". Latest entry: FY2025.
Collabos moved to the "Worse" side of this theme in 2025.
0 other companies' latest entry also says "Reframed".
- FY2025ReframedAnnual report
「The call-center and marketing departments accumulate vast amounts of digital data every day, including records of interactions with customers, or their "raw voices," inquiries submitted via the Web, customer information, Web browsing histories and email open rates.」
The Company is broadening its basic policy by adding B2C communications support centered on its marketing department and accumulated data to its traditional business concept focused on cloud, VoIP and call centers. - FY2023RestatedAnnual report
「We will contribute to society by making the points of contact between companies and their customers and consumers, connected through call centers, “more comfortable and more convenient” through cloud services using the latest technology, thereby “enriching people's lives through call centers.”」
The Company continues its management policy of enhancing the value of customer and consumer touchpoints through cloud services using the latest technology, centered on call centers. - FY2022RestatedAnnual report
「We will contribute to society by making the points of contact between companies and their customers and consumers, connected through call centers, “more comfortable and more convenient” through cloud services using the latest technology, thereby “enriching people's lives through call centers.”」
The Company reconfirms its management policy of enhancing the value of customer and consumer touchpoints through cloud services using the latest technology, centered on call centers. - FY2022-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2022-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2021-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2021-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2021-Q1RestatedAnnual report
「During the cumulative first-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2020-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2020-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2020-Q1RestatedAnnual report
「During the cumulative first-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2019RestatedAnnual report
「The Company aims to contribute to the growth of customer companies by developing high-value-added systems that meet the needs of call centers, which serve as points of contact between people. It will work to enhance corporate and shareholder value by developing new markets based on its business concepts of cloud, VoIP and call centers, and by providing new services that meet customer needs.」
The Company continues its management policy of responding to customer needs, developing new markets and providing new services, centered on cloud, VoIP and call centers. - FY2019-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2019-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2018RestatedAnnual report
「The Company will work to enhance corporate and shareholder value by developing new markets based on its business concepts of cloud, VoIP and call centers, and by providing new services that meet customer needs.」
The Company continues its management policy of responding to customer needs and developing new markets and services, centered on cloud, VoIP and call centers. - FY2018-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2018-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company reconfirms that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2018-Q1RestatedAnnual report
「During the cumulative first-quarter period, there were no material changes to the company’s management policies, management strategies or other matters.」
The Company explicitly states that there have been no material changes to its management policy and strategy centered on cloud, VoIP and call centers. - FY2017First statedAnnual report
「The Company's corporate philosophy is “Enthusiastic amateurs outperform professionals—start something new yourself,” and its management policy is to “meet the needs of society and customers through the spirit of Honesty, Hospitality and Humility and through cloud services.” By developing high-value-added systems that meet the needs of call centers, which serve as points of contact between people, the Company aims to contribute to the growth of customer companies. It will work to enhance corporate and shareholder value by developing new markets based on its business concepts of cloud, VoIP and call centers, and by providing new services that meet customer needs.」
The Company sets out a management policy centered on its corporate philosophy, cloud services that meet customer needs, and a business concept based on cloud, VoIP and call centers.