Announced details
The optimal plan will be proposed based on the customer's business activities, call center size and other factors. Detailed pricing is not disclosed.
The company does not address Contract Value / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | AI call center system “VLOOM”, Voice agent functionality |
| Offering price | The optimal plan will be proposed based on the customer's business activities, call center size and other factors. Detailed pricing is not disclosed. |
| Launch date | 17 August 2026 (already launched) |
| Applicable area | Call center, Initial handling of inquiries, Automation of standardized processes, Identity verification, Telephone support |
Items this document does not state (14)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address labor shortages, rising labor costs, and employee retention challenges in the call center market, while advancing product development that reflects customer feedback.