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Other Disclosures3908Collabos CorporationInformation and Communications, Services and Others

AI call center system "VLOOM" receives a major version upgrade, launching the scenario-based and AI-agent-based "Voice Agent" feature

The conventional voicebot functionality of the AI call center system "VLOOM" has been expanded, and the "Voice Agent" feature has been launched, combining support for standardized scenarios with flexible, generative AI-powered dialogue.

Worth reading
42Recurring
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Direction
Improvement
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Scale
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Wording
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Announced details

AI call center system “VLOOM”Voice agent functionality
Applicable field (uses covered by this announcement)
Call centerInitial handling of inquiriesAutomation of standardized processesIdentity verificationTelephone support
Launch date17 August 2026 (already launched)
Offering price

The optimal plan will be proposed based on the customer's business activities, call center size and other factors. Detailed pricing is not disclosed.

The company does not address Contract Value / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredAI call center system “VLOOM”, Voice agent functionality
Offering priceThe optimal plan will be proposed based on the customer's business activities, call center size and other factors. Detailed pricing is not disclosed.
Launch date17 August 2026 (already launched)
Applicable areaCall center, Initial handling of inquiries, Automation of standardized processes, Identity verification, Telephone support
Items this document does not state (14)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsUsage historyImpact on Business PerformanceSource

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The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To address labor shortages, rising labor costs, and employee retention challenges in the call center market, while advancing product development that reflects customer feedback.

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AI call center system "VLOOM" receives a major version upgrade, launching the scenario-based and AI-agent-based "Voice Agent" feature | Collabos Corporation (3908) timely disclosure | Komori