Announced details
A business relationship involving the integration of the VLOOM voicebot feature provided by Collabos Corporation with each counterparty’s API, platform, or chat tool. Capital and personnel relationships are Not disclosed.
Japan Post Co., Ltd. provides an API that enables users to retrieve address and business establishment data from identifiers that encode postal codes and addresses. kintone is a business improvement platform. Slack is a business chat tool. Other information, including location, representative, capital, and year of establishment, is Not disclosed.
Telecommunications business notification number A-13-5032 (Collabos Corporation)
8th Floor, Sanbancho Tokyu Building, 8-1 Sanbancho, Chiyoda-ku, Tokyo (Collabos Corporation headquarters)
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | AI call center system “VLOOM”, Voicebot feature, Analytics dashboard |
| Counterparty | Japan Post Co., Ltd., kintone, Slack |
| Counterparty overview | Japan Post Co., Ltd. provides an API that enables users to retrieve address and business establishment data from identifiers that encode postal codes and addresses. kintone is a business improvement platform. Slack is a business chat tool. Other information, including location, representative, capital, and year of establishment, is Not disclosed. |
| Relationship with the Company | A business relationship involving the integration of the VLOOM voicebot feature provided by Collabos Corporation with each counterparty’s API, platform, or chat tool. Capital and personnel relationships are Not disclosed. |
| Launch date | The updates had been implemented as of the announcement on 22 July 2026. The launch dates for individual features are Not disclosed. |
| Applicable area | Call center operations, Product delivery inquiries, Requests for on-site repairs, Searching, registering, and updating customer information, Human-assisted secondary response and escalation, Improving dialogue scenarios, Optimizing staff allocation |
| Registration number and expiry date | Telecommunications business notification number A-13-5032 (Collabos Corporation) |
| Location | 8th Floor, Sanbancho Tokyu Building, 8-1 Sanbancho, Chiyoda-ku, Tokyo (Collabos Corporation headquarters) |
Items this document does not state (10)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address challenges in the call center market, including labor shortages, rising personnel costs, and the diversification and increasing sophistication of inquiry channels, and to promote product development that incorporates customer feedback and solves customer issues.