Announced details
During the preview period from February 2026, many customers proceeded with evaluating implementation. (The specific number is not disclosed.)
The company will propose an optimal plan based on the nature and scale of operations and the systems to be integrated. Detailed pricing is not disclosed.
The company does not address Contract Value / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | AI call center system “VLOOM”, Scenario-based “Voicebot Function” |
| Offering price | The company will propose an optimal plan based on the nature and scale of operations and the systems to be integrated. Detailed pricing is not disclosed. |
| Launch date | 23 April 2026 (official launch and track record) |
| Applicable area | Reservations, changes and cancellations (restaurants, beauty services, medical institutions, etc.), Identity verification and cancellation requests (e-commerce and mail-order businesses, insurance, etc.), Internal help desks (stores, factories, etc.), Callback reservations |
| Usage history | During the preview period from February 2026, many customers proceeded with evaluating implementation. (The specific number is not disclosed.) |
Items this document does not state (13)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address the call center industry’s chronic labor shortages, rising labor costs, and increasingly diverse and sophisticated inquiries, while providing 24/7 reception and improving operational efficiency.