Quality Defects in Product and System Development
First written in FY2017. 3 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2022: 1 of 7 companies on the "Worse" side.
15 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「At present, if a serious defect of this kind occurs, the Company follows its incident-response manual, discloses and notifies authorized distributor partners and end users of the relevant information as promptly as possible, works to minimize the damage, and gives the highest priority to correcting the defect and taking other related measures.」
The policies for disclosing and notifying relevant parties of information and correcting defects under the incident-response manual continue to be disclosed. - FY2020RestatedAnnual report
「At present, there are no issues qualifying as serious defects, and product quality control and related matters can be addressed within the planned maintenance costs.」
The incident-response manual, policies on disclosing and notifying relevant parties of information and correcting defects, and the recognition that there are currently no serious defects continue to be disclosed. - FY2019RestatedAnnual report
「At present, if a serious defect of this kind occurs, the Company follows its incident-response manual, discloses and notifies authorized distributor partners and end users of the relevant information as promptly as possible, works to minimize the damage, and gives the highest priority to correcting the defect and taking other related measures.」
The procedures for disclosing and notifying relevant parties of information and correcting defects under the incident-response manual, together with the recognition that there are no serious defects, continue to be disclosed. - FY2018MitigatedAnnual report
「At present, if a serious defect of this kind occurs, the Company follows its incident-response manual, discloses and notifies authorized distributor partners and end users of the relevant information as promptly as possible, works to minimize the damage, and gives the highest priority to correcting the defect and taking other related measures. At present, there are no issues qualifying as serious defects, and product quality control and related matters can be addressed within the planned maintenance costs.」
The incident-response manual, procedures for disclosing and notifying relevant parties of information, and procedures for correcting defects are specified as measures against quality-defect risks, and the disclosure states that there are currently no serious defects. - FY2017First statedAnnual report
「If a defect is discovered after sales, addressing it may require a substantial amount of time and effort. In particular, if a defect causes a customer's business to cease operations, the Company may become liable to compensate for the resulting damages, and may also lose credibility in its products.」
The risks of response costs, compensation claims and reputational damage arising from defects after product sales or system development are disclosed.