Launch of the Annual-Use “Customer Success License”
First written in FY2023-Q3. 1 of 3 entries say "Achieved", first in FY2024-Q1. Latest entry: FY2024.
15 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「Under “3. Transitioning to cloud and subscription services,” the company began offering its Digital Process Automation Platform, intra-mart®, as the annual-use Customer Success License.」
The full-year report also confirms the launch of the Customer Success License. Separately, it states that promotion of the license and sales activities targeting new customers were delayed during the fiscal year. - FY2024-Q1AchievedAnnual report
「As part of the transition to cloud subscriptions, we began offering the Digital Process Automation Platform intra-mart® as an annual Customer Success License in April 2023. The annual sales model will further strengthen customer success after the implementation of products and services, while the use of operational data will promote customer adoption and utilization and enable continuous corporate DX.」
Regarding the Customer Success License, previously scheduled to launch in April 2023, it states that the service has actually been launched. - FY2023-Q3First statedAnnual report
「As part of “③ Transitioning to cloud and subscription models,” the company will begin offering Digital Process Automation Platform intra-mart® as an annual-use Customer Success License from April 2023. This annual-use sales model will further strengthen customer success after product and service implementation, while the use of operational data will promote customer adoption and enable continuous corporate DX.」
It newly describes plans to begin offering intra-mart as an annual-use Customer Success License from April 2023. The company will use operational data to promote utilization after implementation and continuous DX.