Service Development and Differentiation Using AI
First written in FY2020. 5 of 11 entries say "Advanced", first in FY2021-Q3. Latest entry: 2026-05-25.
3 other companies' latest entry also says "Advanced".
- 2026-05-25AdvancedOther Disclosures
「We provide connectors to various AI (agent) services. These enable seamless connections with the AI services and LLMs offered by different companies, while maintaining trust throughout those interactions.」
The AI strategy has developed into concrete connectivity functions serving as an AI support layer for the TONE-IN SDK. - FY2026-H1ReframedAnnual report
「The company is changing categories beyond telecommunications into the web3 and AI businesses, aiming to resolve social issues as a “web3 implementation company born from telecommunications.”」
The company’s policy of developing and differentiating AI-powered services has been reorganized as a concept for changing categories from telecommunications to the web3 and AI businesses. - FY2024-Q3RestatedAnnual report
「In 5G Lifestyle, which covers mobile communications and internet-related services for individuals, the Group provides services through TONE Mobile, a smartphone service based on the Group’s proprietary technology, with a view to the arrival of the 5G, web3 and metaverse era. The Group is also addressing a range of social issues, including by developing TONE Family, a family monitoring service equipped with TONE Anshin AI, which uses AI to watch over family members, as a proprietary service,」
The company continues to develop services and address social issues through AI-powered services including TONE Anshin AI and TONE Family. - FY2023-Q3RestatedAnnual report
「In 5G Lifestyle, which covers mobile communications and internet-related services for individuals, the Group is addressing a range of social issues, including through TONE Family, a family monitoring service equipped with TONE Anshin AI, which uses AI to watch over family members, on the TONE Mobile smartphone service based on the Group’s proprietary technology.」
The company continues to pursue service development and responses to social issues through AI-powered family monitoring services. - FY2023-Q2RestatedAnnual report
「In addition to marketing to expand sales as a strategic investment, the Group is investing resources in developing new services using technologies including AI, IoT and Blockchain in order to meet new demand arising from increasingly diverse lifestyles in the 5G, web3 and metaverse era.」
The company continues to make strategic investments in developing new services using AI, IoT, Blockchain and other technologies. - FY2023-Q1AdvancedAnnual report
「As strategic investments, our Group is allocating resources not only to marketing to expand sales but also to developing new services using technologies including AI, IoT and blockchain, in order to meet new demand arising from diversifying lifestyles in the era of 5G, Web3 and the metaverse.」
The company is making concrete progress in investing resources in the development of new services using AI, IoT and Blockchain to address the 5G, web3 and metaverse era. - FY2022RestatedAnnual report
「The Group is agilely responding to these changes in the business environment, using the network technologies and expertise developed through many years of providing internet connectivity services to develop new services that anticipate user needs and differentiate itself. It also aims to create an environment conducive to service improvement and differentiation by reflecting customer feedback obtained through the provision of various services using AI and blockchain.」
The company continues to pursue service development and differentiation by leveraging network technologies, AI, Blockchain and customer feedback. - FY2022-Q1AdvancedAnnual report
「The “TONE Camera (for iPhone)” feature, which uses AI to prevent victims of inappropriate self-photography, became the first camera-app feature to be certified as a recommended feature under the Tokyo Metropolitan Ordinance for the Sound Development of Youth, among other efforts to further improve user safety and security.」
The AI-powered TONE Camera (for iPhone) feature was certified as a recommended feature under the Tokyo Metropolitan Ordinance for the Sound Development of Youth, demonstrating a concrete track record in evaluating AI-powered services. - FY2021AdvancedAnnual report
「The Group has placed the health and safety of customers, business partners and employees first and has thoroughly implemented infection-prevention measures in accordance with national and local government guidelines since a relatively early stage to prevent further spread. In addition to reducing the impact on its business by refraining from operations involving employee travel, moving internal meetings and gatherings such as events and seminars online, and promoting telework (working from home), the Group uses its proprietary app/system, powered by AI and sensors, to control working arrangements in support of comprehensive employee health management.」
The company is managing employee health and work activities through proprietary applications and systems using AI and sensors, demonstrating the practical implementation of AI. - FY2021-Q3AdvancedAnnual report
「The Group also focused on expanding its influencer business, including by launching a beta version of the influencer service “Influencer DX,” which uses big data and AI data-analysis technology.」
The beta version of Influencer DX, which uses AI data-analysis technology, was launched, giving concrete form to the development and provision of AI-enabled services. - FY2020First statedAnnual report
「The Group is agilely responding to these changes in the business environment, using the network technologies and expertise developed through many years of providing internet connectivity services to develop new services that anticipate user needs and differentiate itself. It also aims to create an environment conducive to service improvement and differentiation by reflecting customer feedback obtained through the provision of various services using AI and blockchain.」
For the first time, the Group independently and explicitly identified the provision of AI-enabled services and the incorporation of customer feedback as means of improving and differentiating its services.