Announced details
Smartphone services for seniors, remote-operation support, and safe and secure smartphone support
33% repeat usage rate (for TONE mobile’s existing “Family Support” service)
A 33% repeat usage rate among users of TONE mobile’s existing “Family Support” service (in-house survey conducted from May 2025 to May 2026)
The companies entered into a capital and business alliance in January 2025 and are jointly developing products and services.
More than 200 partner device models (previous scope of service)
The company explains that the introduction of the TONE-IN SDK may reduce support costs, improve operational efficiency, and lower barriers to entering the senior market, but the specific impact on earnings is Not disclosed
The company does not address Contract Value / Offering price.
LY Corporation, “Press Release”
| Item | Details |
|---|---|
| Names of Products / Services Covered | Family Support, かんたんスマホ 5 (senior-friendly smartphone), TONE-IN SDK, TONE mobile, LINE Mini App |
| Counterparty | SoftBank Corp. |
| Relationship with the Company | The companies entered into a capital and business alliance in January 2025 and are jointly developing products and services. |
| Contract Date | January 2025 (capital and business alliance) |
| Applicable area | Smartphone services for seniors, remote-operation support, and safe and secure smartphone support |
| Location scale | More than 200 partner device models (previous scope of service) |
| Quantitative Effects | 33% repeat usage rate (for TONE mobile’s existing “Family Support” service) |
| Usage history | A 33% repeat usage rate among users of TONE mobile’s existing “Family Support” service (in-house survey conducted from May 2025 to May 2026) |
| Impact on Business Performance | The company explains that the introduction of the TONE-IN SDK may reduce support costs, improve operational efficiency, and lower barriers to entering the senior market, but the specific impact on earnings is Not disclosed |
| Source | LY Corporation, “Press Release” |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address smartphone fraud affecting seniors and digital isolation caused by difficulty operating smartphones, and to meet demand for a system that enables family members to provide smartphone support safely and easily.