Stabilizing and Strengthening the Customer Base Through Version Upgrades and Improved Support Quality
First written in FY2017-Q1. 4 of 6 entries say "Restated". Latest entry: FY2020.
The whole theme swung hardest in 2023: 1 of 7 companies on the "Worse" side.
1 other company's latest entry also says "Restated".
- FY2020RestatedAnnual report
「After the systems went live, the company also provided ongoing maintenance services, including support for version upgrades.」
The company continued to provide maintenance services, including support for version upgrades. - FY2018RestatedAnnual report
「After the systems went live, the company also provided ongoing maintenance services, including support for version upgrades.」
The company continued to provide ongoing maintenance services, including support for version upgrades, as part of its business operations. - FY2017AdvancedAnnual report
「Maintenance revenue from DivaSystem products has remained solid, supported by a high renewal rate. The company is working to stabilize and strengthen its customer base by focusing on enhancing functionality through continuous upgrades and improving customer satisfaction with support services. Outsourcing services, including consolidated financial reporting and consolidated tax filing, also increased substantially due to strong customer demand.」
The company continued upgrades and improvements in support quality, reporting for the full year that maintenance revenue remained solid and outsourcing services increased substantially. - FY2017-Q3RestatedAnnual report
「Maintenance revenue from DivaSystem products has remained solid, supported by a high renewal rate. The company is working to stabilize and strengthen its customer base by focusing on enhancing functionality through continuous upgrades and improving customer satisfaction with support services. Outsourcing services, including consolidated financial reporting and consolidated tax filing, also increased substantially, supported by continued strong customer demand.」
The company continued ongoing product upgrades and efforts to improve customer satisfaction with support services. It stated that maintenance revenue remained solid and outsourcing services increased substantially. - FY2017-Q2RestatedAnnual report
「Maintenance revenue from DivaSystem products has remained solid, supported by a high renewal rate. The company is working to stabilize and strengthen its customer base by focusing on enhancing functionality through continuous upgrades and improving customer satisfaction with support services.」
The company continues to use ongoing upgrades and improved customer satisfaction with support services to stabilize and strengthen its customer base. - FY2017-Q1First statedAnnual report
「The company is working to stabilize and strengthen its customer base by focusing on enhancing product functionality through continuous upgrades and improving customer satisfaction with support services.」
The company uses ongoing enhancement of product functionality and improved customer satisfaction with support services to maintain its customer base.