Monitoring of project profitability, utilization rates, employee satisfaction and other metrics
First written in FY2018. 1 of 3 entries say "Advanced", first in FY2023. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026ReframedAnnual report
「• Trends in revenue, gross profit and gross margin, and business profit and business profit margin, by business • Revenue and gross profit per employee by business • Utilisation rates by business and division • Trends in project profit versus plan and actual results • Trends in the number of failed projects • Trends in selling and administrative expense ratios • Trends in employee turnover and employee satisfaction」
The monitoring indicators have been reorganised around business-specific indicators, including business profit margins, per-employee indicators, and utilisation rates by division. - FY2023AdvancedAnnual report
「• Trends in revenue and gross profit by business field • Trends in revenue, gross profit and contract churn rates by business model, flow-based or recurring • Revenue and gross profit per employee by department, including business, production and sales • Trends in project profit versus plan and actual results • Trends in the number of failed projects, including loss-making projects, by division and month • Trends in utilisation rates by employee and division • Trends in selling and administrative expense ratios • Trends in employee turnover, employee satisfaction and customer satisfaction」
In addition to its previous performance, project and personnel indicators, the company explicitly identifies contract churn rates by flow-based and recurring business and customer satisfaction as important indicators. - FY2018First statedAnnual report
「• Trends in project profit versus plan and actual results • Trends in the number of failed projects, including loss-making projects, by division and month • Trends in utilisation rates by employee and division • Trends in selling expense and administrative expense ratios • Trends in employee turnover and employee satisfaction」
The company intends to continuously monitor project profit, the number of failed projects, utilisation rates, expense ratios, employee turnover and employee satisfaction as indicators of corporate health.